Business Systems Optimization Specialist

4 weeks ago

London, Greater London, United Kingdom UnitedHealth Group Full time

**About Us**

At UnitedHealth Group, we're committed to helping people live healthier lives and making the healthcare system work better for everyone. With a focus on equity and inclusion, we strive to create a diverse, welcoming environment that fosters personal and professional growth.

**The Role**

We're seeking a highly skilled Business Systems Optimization Specialist to join our team in Ireland or the UK. As a key member of our implementation team, you will play a critical role in analyzing, designing, building, testing, training, and optimizing clinical workflows to meet customer objectives using the Change Healthcare Radiology System PACS Solution and other Change Healthcare Applications.

**Responsibilities**

  • Conduct current state workflow analysis, gathering data requirements from customers effectively.
  • Analyze unique configurations of customer sites and customize processes and training accordingly.
  • Work closely with customers during the implementation of the system.
  • Develop training plans and documentation, coordinating and providing relevant training on systems.
  • Carry out application and integration testing with customers, documenting any system changes.
  • Liaise with project managers on site progress, system updates, issues, and testing.
  • May work directly with clients on-site or provide installation support remotely.
  • Provide application training and support to staff from other groups as required.

**Requirements**

  • A third-level qualification in IT/Health Sciences.
  • Proven experience in IT/Radiology, with considerable experience of training individuals/groups within previous roles.

**What We Offer**

As a Business Systems Optimization Specialist at UnitedHealth Group, you can expect:

  • An estimated salary range of €55,000 - €80,000 per annum, depending on experience.
  • The opportunity to work with a global organization that delivers care aided by technology to help millions of people live healthier lives.
  • A dynamic and diverse team of over 2,100 talented individuals.
  • Ongoing career development opportunities.
  • A comprehensive benefits package, including health insurance, retirement planning, and more.

**Travel Requirements**

This role requires at least 50% travel between Ireland and UK sites, as well as internationally to the US sometimes. You must have a valid driver's license and access to a personal vehicle.

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