Sales Representative
4 weeks ago
Job Summary
The Sales Executive role at Harwoods Ltd is a challenging and rewarding opportunity for a motivated individual to join our team. As a Sales Executive, you will be responsible for selling new and used car products, meeting agreed sales volumes, and providing exceptional customer service.
Key Responsibilities
- Follow the manufacturer sales process, including meeting enquiry management targets.
- Understand and apply manufacturer mystery shopping criteria when dealing with customers.
- Maintain accurate and comprehensive records of showroom, displays, customer information, sales activities, and vehicle documentation.
- Prospect for new and used car customers, create sales opportunities, and maintain regular contact with customers to ensure relationships are maintained.
- Convey the culture of putting customers first at all times.
- Maximise sales opportunities by offering finance solutions to customers, adhering to FCA guidelines.
- Manage the preparation and handover of sold vehicles to customers, ensuring a full briefing on the operation of the vehicle and its controls.
- Participate in planning sales campaigns and promotions to maximise sales penetration.
- Carry out accurate appraisals of all vehicles offered for part exchange.
Requirements
- Full UK driving licence.
- Smart appearance.
- Competency in numeracy, literacy, and IT.
- Relevant product knowledge.
- Motor industry experience.
About Harwoods Ltd
Harwoods Ltd is a values-led, family-owned automotive retail group that was founded in 1931. Our values are lived and breathed by all of our colleagues to enable industry-leading customer experience and colleague engagement. We operate across 6 counties in the South East of England, representing various brand partners, and have a high colleague engagement score of 72%.
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