Retail Sales Advocate

1 day ago


Bristol, Bristol, United Kingdom Tapestry, Inc. Full time
Job Title: Retail Sales Advocate

Tapestry, Inc. is seeking a highly motivated and experienced Retail Sales Advocate to join our team as a Brand Ambassador within a Department Store. As a key representative of our brands, you will drive sales and service across all product lines, building strong relationships with customers and driving brand awareness.

This is a part-time (16 hours per week) contract based in a John Lewis store, offering a competitive salary and benefits package, including internal mobility and career progression opportunities.

Your primary responsibilities will include:
  1. Developing and implementing action plans to achieve store targets and exceed sales expectations.
  2. Providing expert brand knowledge and training to host stores, enhancing their ability to drive sales and deliver exceptional customer experiences.
  3. Identifying and capitalizing on new business opportunities within the store and local market, collaborating with Department Store Management teams to drive brand awareness and customer retention.

Customer Engagement:
  1. Ensuring seamless customer experiences through continuous learning and development on brand training and resources.
  2. Generating innovative ideas for clienteling and event hosting, supporting co-hosting in-store events to drive sales and engagement.
  3. BUILDING STRONG RELATIONSHIPS WITH LOCAL RETAIL BRANDS TO UNDERSTAND CUSTOMER DEMOGRAPHICS, PROFILING, AND FUTURE BRAND OPPORTUNITIES.

Operations and Logistics:
  1. Managing daily product deliveries and replenishment, maintaining high standards of cleanliness and organization in back-of-house areas.

Requirements:
  1. Proven experience working in a department store environment.
  2. Ability to self-motivate and strategize to develop business growth.
  3. Flexibility to adapt to changing store and CEX requirements, including evenings, weekends, and bank holidays.

Benefits:
  1. MULTI-BRAND DISCOUNT UP TO 50% OFF – COACH, KATE SPADE, STUART WEITZMAN.
  2. INTERNAL MOBILITY & CAREER PROGRESSION.
  3. EQUITY INCLUSION & DIVERSITY INITIATIVES.
  4. 1 PAID VOLUNTEERING DAY PER YEAR AND OPPORTUNITIES TO VOLUNTEER WITH GLOBAL PROJECTS.
  5. EMPLOYEE ASSISTANCE PROGRAM.

Estimated Salary: £35,000 - £45,000 per annum



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