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Retail Supervisor

2 months ago

Wimbledon, Greater London, United Kingdom Toolstation Full time

About the Role

We're looking for a talented Retail Supervisor to join our team at Toolstation. As a key member of our store team, you'll be responsible for delivering exceptional customer service, leading by example, and driving sales growth.

Key Responsibilities

  • Customer Service: Provide a world-class customer experience, ensuring every customer leaves the store satisfied and eager to return.
  • Team Leadership: Motivate and engage your team to achieve sales targets, provide coaching and feedback, and support the Store Manager in their absence.
  • Store Operations: Assist with daily store operations, including receiving deliveries, stocking shelves, and maintaining a clean and organized store environment.
  • Inventory Management: Monitor and manage inventory levels, ensuring accurate stock counts and minimizing stockouts.
  • Process Improvement: Identify areas for improvement and implement changes to increase efficiency and productivity.

What We Offer

  • Competitive Salary and Bonus Scheme
  • 22 Days' Holidays + Bank Holidays
  • Company Pension Scheme and Life Assurance
  • Opportunities for Career Development and Progression
  • A Fun and Supportive Work Environment

About Toolstation

We're one of Britain's fastest-growing multi-channel retailers of tools, accessories, and building supplies. Our store expansion program and diverse Group mean we always have opportunities for ambitious people who want to grow with us.