Front of House Team Leader

5 days ago


Wimbledon, Greater London, United Kingdom The Ivy Collection Full time
About The Role

We are seeking a charismatic Reception Supervisor to join our dynamic and supportive team in one of the UK's most-loved restaurant brands, The Ivy Collection.

Key Responsibilities
  • Ensure all guests receive a positive, warm, and professional first impression of the restaurant.
  • Assist the Reception Manager in building an efficient department by taking an active interest in the team's welfare, safety, and development.
  • Supervise other receptionists, ensuring that the correct standards and service methods are maintained.
About You
  • You love to go the extra mile for guests and wow them with your professionalism.
  • You have excellent English language skills and feel confident dealing with guest and team member needs.
Benefits
  • 50% staff discount for you and up to 3 friends when you dine in our restaurants.
  • Celebrate career anniversaries with a gift voucher to dine in our restaurants.
  • Career Development and Training, including Apprenticeships.
  • Free food and drinks to the same standard that we serve our guests when you are working.
  • Extra holiday allowance for length of service, up to 5 extra days after 5 years.
  • You can take your Birthday as a day off - Guaranteed.
  • Access to discounts on 100s of retailers, health, entertainment, travel & more.

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