Freight Forwarding Specialist

4 weeks ago


Birmingham, Birmingham, United Kingdom Xcel Recruitment Full time

We are seeking a skilled Freight Forwarding Specialist to join our team at Xcel Recruitment. The successful candidate will be responsible for providing excellent customer service to clients, ensuring their requirements are met to the expected company standard.

The ideal candidate will have the ability to prioritize tasks, work efficiently, and maintain accurate records. They will also be responsible for implementing office routines and systems related to transportation modes.

As a Freight Forwarding Specialist, you will work closely with clients and agents to obtain quotes for shipping goods by sea, air, or road. You will use tariffs and online pricing websites to obtain the required information and liaise with carriers or suppliers to obtain the best price for the shipment.

Key responsibilities include:

  • Receiving quotation requests from clients and agents
  • Obtaining quotes from carriers or suppliers
  • Providing quotes to clients with BIFA Terms and Conditions
  • Making courtesy calls to clients to discuss quotes

We are looking for a highly organized and detail-oriented individual who can work effectively in a fast-paced environment. If you have experience in freight forwarding and excellent communication skills, we would love to hear from you.



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