Senior Commercial Data Analyst

1 day ago


Bexhill, East Sussex, United Kingdom Hastings Direct Full time

**Commercial Data Insights Role**

About Hastings Direct

Hastings Direct is a leading digital insurance provider with ambitious plans to become the UK's largest and most successful insurer. We're proud of our 4Cs culture, which focuses on getting it right for our colleagues, customers, company, and community.

We provide insurance for over three million customers, and we're committed to delivering great products at the right price with our simple and straightforward service. Our goal is to create good outcomes for every customer, helping us grow the company profitably and sustainably while investing in the communities we serve.

Job Overview

We're seeking an experienced Senior Commercial Data Analyst to join our Car Renewal and In-Life team. As a key member of this team, you'll play a vital role in retaining roughly two million car customers for Hastings each year. Your primary responsibility will be to work closely with Commercial Managers and stakeholders to achieve budgeted commercial performance by creating and analyzing data insights to form recommendations that improve existing customer performance.

You'll bring together disparate data sources, analyze them to generate valuable insights, and present your findings back to stakeholders using verbal, written, and visual means. Additionally, you'll be responsible for periodic checks on the accuracy of our existing reporting and MI, as well as delivering enhancements to support business growth.

Key Responsibilities
  • Collaborate with Commercial Managers and stakeholders to drive commercial performance and achieve budgeted targets
  • Analyze complex data sets to identify trends, opportunities, and areas for improvement
  • Develop and maintain accurate and reliable reports and dashboards to support business decision-making
  • Present data-driven insights and recommendations to senior leadership and stakeholders
  • Conduct regular reviews of existing reporting and MI to ensure accuracy and reliability
Requirements and Qualifications

To succeed in this role, you'll need:

  • Proven experience in a similar analytical role, preferably within the insurance industry
  • Strong technical skills, including proficiency in SQL, Snowflake, and Power BI
  • Excellent communication and presentation skills, with the ability to distill complex data insights into actionable recommendations
  • A commercially minded approach, with a deep understanding of the levers that drive business performance
  • The ability to prioritize multiple projects and deadlines in a fast-paced environment
What We Offer

Hastings Direct offers a comprehensive package of benefits, including:

  • A highly competitive salary, estimated to be around £60,000 - £80,000 per annum, depending on experience
  • A flexible working approach, with options for hybrid working and remote collaboration
  • A comprehensive bonus scheme, based on individual performance and company results
  • Access to private healthcare, dental plans, discounted health assessments, cycle-to-work schemes, and more
  • A range of training and development opportunities to support your career growth and professional development
Equal Opportunities Employer

Hastings Direct is an equal opportunities employer, committed to treating all applicants fairly and without bias. We welcome applications from diverse candidates who share our values and are passionate about delivering exceptional customer experiences.



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