Part Time Receptionist

1 day ago


Birmingham, Birmingham, United Kingdom Active Care Group Recruitment Full time
About Our Team

Our team at Frenchay Brain Injury Rehabilitation Centre is dedicated to delivering exceptional patient care and service. We are seeking a part-time receptionist to join our administration team, providing a welcoming and professional reception service to patients, visitors, and staff.

Job Summary

You will be responsible for delivering efficient and effective reception cover, handling administrative tasks with accuracy and timeliness. This includes providing a friendly and approachable service to all stakeholders, maintaining confidentiality at all times.

Responsibilities
  • Deliver efficient and effective reception cover, ensuring all administrative tasks are completed accurately and timely.
  • Provide a welcoming and professional reception service to patients, visitors, and staff.
  • Ensure the reception desk is covered throughout the working day, handling queries and concerns from patients, relatives, and staff.
  • Manage phone calls, taking accurate messages and actioning as required.
  • Organise patient reviews, setting dates, inviting relevant individuals, typing reports, and distributing as necessary.
Requirements
  • Good standard of general education, including GCSE Mathematics and English.
  • Excellent communication skills, both written and verbal.
  • Good literacy and keyboard skills, with proficiency in Microsoft packages and email systems.
  • Able to work effectively within a team, taking direction from senior team members.


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