Customer Service Ambassador

2 weeks ago


Mansfield, Nottinghamshire, United Kingdom Bannatyne Health Club Full time
Front of House Assistant

Job Title: Front of House Assistant
Hours: 12 hours
Rate of Pay: £11.44 per hour (approximate annual salary: £22,500)
Location: Mansfield

Bannatyne Health Club is seeking a welcoming and efficient Front of House Assistant to join our team.

About the Role:
  • Greet and welcome guests with a friendly and professional demeanor.
  • Manage spa bookings and appointments, ensuring a smooth scheduling process.
  • Process payments and maintain the reception area efficiently.
  • Assist with the promotion of spa services, special offers, and retail products.

We are looking for an individual with strong interpersonal and communication skills, a customer-focused attitude, and excellent organizational abilities.

Requirements:
  • Proven experience in a receptionist or customer service role, preferably in the hospitality industry.
  • Ability to work flexible hours, including weekends and holidays.
  • Proficiency in using booking systems and basic computer skills.
Benefits:
  • B-Fuelled - complimentary lunch or breakfast.
  • Flexible schedule.
  • 28 days annual leave increases with tenure.
  • Free gym membership.
  • Complimentary gym membership for another person after 2 years of service.
  • Discounted Spa Treatments - 30% off.
  • Discounted Spa Goods - 20% off.
  • ELEMIS Products - 20% discount.
  • Discounted Meals and Beverages - 50% off cafe/bar.
  • Career & Personal Development training.
  • Mental Health, Well-Being and EAP Services.
  • Length of Service Awards.
  • Staff Awards and Bonuses.
  • Discounted entertainment and shopping.


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