Customer Service Ambassador
2 weeks ago
Job Title: Front of House Assistant
Hours: 12 hours
Rate of Pay: £11.44 per hour (approximate annual salary: £22,500)
Location: Mansfield
Bannatyne Health Club is seeking a welcoming and efficient Front of House Assistant to join our team.
About the Role:- Greet and welcome guests with a friendly and professional demeanor.
- Manage spa bookings and appointments, ensuring a smooth scheduling process.
- Process payments and maintain the reception area efficiently.
- Assist with the promotion of spa services, special offers, and retail products.
We are looking for an individual with strong interpersonal and communication skills, a customer-focused attitude, and excellent organizational abilities.
Requirements:- Proven experience in a receptionist or customer service role, preferably in the hospitality industry.
- Ability to work flexible hours, including weekends and holidays.
- Proficiency in using booking systems and basic computer skills.
- B-Fuelled - complimentary lunch or breakfast.
- Flexible schedule.
- 28 days annual leave increases with tenure.
- Free gym membership.
- Complimentary gym membership for another person after 2 years of service.
- Discounted Spa Treatments - 30% off.
- Discounted Spa Goods - 20% off.
- ELEMIS Products - 20% discount.
- Discounted Meals and Beverages - 50% off cafe/bar.
- Career & Personal Development training.
- Mental Health, Well-Being and EAP Services.
- Length of Service Awards.
- Staff Awards and Bonuses.
- Discounted entertainment and shopping.
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