Customer Service Representative

1 day ago


Mansfield, Nottinghamshire, United Kingdom beBee Professionals Full time £22,000 - £28,000
About the Role

As a Customer Service Advisor with beBee Professionals, you will play a crucial part in delivering exceptional customer experiences. Located in Mansfield, United Kingdom, this position requires an individual who can effectively communicate and resolve queries in a timely manner.

Key Responsibilities
  • Contact customers via phone, email, or chat to address their concerns and provide information about our products and services.
  • Accurately process customer orders, manage account details, and maintain records of interactions.
  • Work closely with other departments to ensure seamless customer service.
Requirements
  • Prior experience in a similar role is highly desirable.
  • Demonstrate excellent communication and problem-solving skills.
  • Showcase ability to handle high-volume queries while maintaining attention to detail.
  • Be proficient in Microsoft Office and CRM systems.
  • Show flexibility in working independently and as part of a team.
What We Offer
  • A competitive salary of approximately £25,000 per year, with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Ongoing training and development opportunities.
  • A supportive work environment with clear career progression.
  • Flexible working options.


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