Customer Service Representative

2 weeks ago


Mansfield, Nottinghamshire, United Kingdom Tesco Partners Full time
Job Description:

Store Colleague

Job Overview:

We are looking for a highly motivated Customer Service Representative to join our team. As a Store Colleague, you will be responsible for delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities:
  1. Assist customers with product inquiries and resolve issues in a timely manner.
  2. Work collaboratively with colleagues across the store, including service, picking, and replenishment areas.
  3. Maintain a clean and organized store environment, adhering to health and safety standards.
  4. Participate in seasonal events to enhance the shopping experience.
  5. Monitor and improve store performance, contributing to sales growth and profit delivery.
  6. Take ownership of your work, prioritizing tasks and responding to customer needs.
What We Offer:
  • A competitive salary estimated at £26,500 - £32,000 per annum, depending on location.
  • Flexible working options from day one, including part-time and full-time opportunities.
  • A comprehensive benefits package, including 20 days holiday plus Bank holidays, rising to 22 days after 12 months, and a pension scheme with matching contributions up to 7%.
  • Access to exclusive colleague networks and benefits, including discounts, shares, and cycle-to-work schemes.
  • Uniform provided and support for all aspects of your career.
About Us:

At Tesco Partners, we strive to serve our customers, communities, and planet with excellence. Our core values include delivering exceptional customer service, driving business growth, and promoting a supportive work environment.



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