Collections Team Manager
1 month ago
We are seeking a highly skilled and experienced Collections Team Leader / Manager to join our client's growing team. As a key member of the credit and collections department, you will be responsible for leading a team of collections agents and developing strategies to enhance collections and reduce delinquency rates.
Key Responsibilities:- Lead and manage a team of collections agents, providing guidance, coaching, and performance management.
- Develop and implement effective collections strategies to optimize collections and reduce delinquency rates.
- Monitor team performance and provide regular feedback and coaching to ensure high customer satisfaction and financial success.
- Collaborate with cross-functional teams to enhance customer experience and optimize collections processes.
- Stay up-to-date with industry trends, regulations, and best practices in collections.
- Minimum of 3 years' experience in collections, preferably in a leadership role.
- Strong knowledge of collections strategies and best practices.
- Proven track record of managing collections teams and achieving targets.
- Excellent communication and interpersonal skills.
- Strong leadership and people management abilities.
- Analytical skills with the ability to interpret operational metrics and data.
- Discretionary performance-related bonus scheme (capped at 10% annual base salary) following probation, paid quarterly.
- Statutory pension scheme.
- 20 days per year plus bank holidays.
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Collections Team Lead
2 weeks ago
London, Greater London, United Kingdom WeFlex Ltd. Full timeJob Title: Collections ManagerWeFlex Ltd. is seeking an experienced Collections Manager to join our team in this exciting growth stage of our business. As a Collections Manager, you will be responsible for managing and leading the collections team, developing and implementing strategies to optimise collections and reduce delinquency rates, and ensuring...
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Collections Team Lead
3 weeks ago
London, Greater London, United Kingdom WeFlex Ltd. Full timeJob Title: Collections ManagerWeFlex Ltd. is seeking a highly skilled and experienced Collections Manager to join our team in this exciting growth stage of our business. As a key member of our collections team, you will play a crucial role in maintaining a high level of customer satisfaction and driving the company's financial success.Key...
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Collections Team Lead
2 weeks ago
London, Greater London, United Kingdom WeFlex Ltd. Full timeJob SummaryWeFlex Ltd. is seeking a seasoned Collections Team Lead to oversee our collections team and drive timely collections from our customers. As a key member of our team, you will be responsible for developing and implementing collections strategies to improve customer collections and reduce delinquency rates.Key ResponsibilitiesManage and lead a team...
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Collections Team Lead
3 weeks ago
London, Greater London, United Kingdom SAPI Group Limited Full timeSAPI Group Limited is seeking a seasoned Collections Team Lead to oversee the timely and effective collection of outstanding payments from our customers. As a key member of our team, you will play a vital role in maintaining positive relationships with our customers while driving cash flow.Key Responsibilities:Develop and implement strategies to optimize the...
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Collections Manager
2 months ago
London, Greater London, United Kingdom WeFlex Ltd. Full timeJob Title: Collections ManagerWeFlex Ltd. is seeking an experienced Collections Manager to join our team in this exciting growth stage of our business. As a Collections Manager, you will be responsible for managing and leading the collections team, developing and implementing strategies to optimise collections and reduce delinquency rates, and ensuring...
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Collections Manager
2 months ago
London, Greater London, United Kingdom WeFlex Ltd. Full timeJob Title: Collections ManagerWeFlex Ltd. is seeking an experienced Collections Manager to join our team in this exciting growth stage of our business. As a Collections Manager, you will be responsible for managing and leading the collections team, developing and implementing strategies to optimise collections and reduce delinquency rates, and ensuring...
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Collections Manager
4 weeks ago
London, Greater London, United Kingdom WeFlex Ltd. Full timeCollections Manager Job DescriptionWeFlex Ltd. is seeking an experienced Collections Manager to lead our collections team in delivering world-class customer experience and ensuring timely collections from our customers.Key Responsibilities:Manage and lead a team of collections agents, providing guidance, coaching, and performance management.Develop and...
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Collections Manager
4 weeks ago
London, Greater London, United Kingdom WeFlex Ltd. Full timeCollections Manager Job DescriptionWeFlex Ltd. is seeking an experienced Collections Manager to lead our collections team in delivering world-class customer experience and ensuring timely collections from our customers.Key Responsibilities:Manage and lead a team of collections agents, providing guidance, coaching, and performance management.Develop and...
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Collections Manager
2 weeks ago
London, Greater London, United Kingdom WeFlex Ltd. Full timeCollections ManagerWeFlex Ltd. is seeking a seasoned Collections Manager to lead our collections team in delivering world-class customer experience and driving financial success. As a key member of our team, you will be responsible for managing and developing strategies to optimize collections and reduce delinquency rates.Key Responsibilities:Manage and lead...
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Collections Manager
4 weeks ago
London, Greater London, United Kingdom CBC Resourcing Solutions Full timeCollections Officer RoleWe are seeking a skilled Collections Officer to join our Asset Finance team at an award-winning bank in central London. As a key member of our team, you will play a crucial role in supporting the Collections Manager in all collection activities.Key Responsibilities:Manage daily returned payments to reduce and prevent customer...
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Collections Manager
4 weeks ago
London, Greater London, United Kingdom CBC Resourcing Solutions Full timeCollections Officer RoleWe are seeking a skilled Collections Officer to join our Asset Finance team at an award-winning bank in central London. As a key member of our team, you will play a crucial role in supporting the Collections Manager in all collection activities.Key Responsibilities:Manage daily returned payments to reduce and prevent customer...
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Collections Team Lead
3 weeks ago
London, Greater London, United Kingdom fish4.co - Jobboard Full timeLead a Team of Collectors and Drive Operational ExcellenceMERJE is seeking a highly skilled Contact Centre Collections Team Manager for a leading financial services company. This role offers an exciting opportunity to lead and motivate a team of collectors, manage performance, and drive operational excellence in a rapidly growing organisation.The RoleAs the...
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Collections Team Lead
3 weeks ago
London, Greater London, United Kingdom fish4.co - Jobboard Full timeLead a Team of Collectors and Drive Operational ExcellenceMERJE is seeking a highly skilled Contact Centre Collections Team Manager for a leading financial services company. This role offers an exciting opportunity to lead and motivate a team of collectors, manage performance, and drive operational excellence in a rapidly growing organisation.The RoleAs the...
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Collection Manager
2 months ago
London, Greater London, United Kingdom BookBrunch Limited Full timeAudiobook Collection AdministratorSpiracle is seeking a highly organized and detail-oriented Collection Administrator to manage and maintain its vast collection of literary ebooks and audiobooks. The ideal candidate will have experience with database management, content management systems, and be proficient in various software applications.Key...
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Collection Manager
2 months ago
London, Greater London, United Kingdom BookBrunch Limited Full timeAudiobook Collection AdministratorSpiracle is seeking a highly organized and detail-oriented Collection Administrator to manage and maintain its vast collection of literary ebooks and audiobooks. The ideal candidate will have experience with database management, content management systems, and be proficient in various software applications.Key...
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Collections Manager
2 weeks ago
London, Greater London, United Kingdom SAPI Full timeSAPI is a leading provider of custom financing products, offering an all-encompassing API for business credit solutions. Our mission is to provide liquidity for the global payment ecosystem.The RoleWe are seeking a highly motivated and customer-focused Collections Lead to oversee our collections process. As a Collections Lead at SAPI, you will play a vital...
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Collections Team Lead
4 weeks ago
London, Greater London, United Kingdom MERJE Full timeContact Centre Collections Team ManagerMERJE is seeking a highly skilled Contact Centre Collections Team Manager to lead and motivate a team of collectors, manage performance, and drive operational excellence in a rapidly growing organisation.Key Responsibilities:Lead a team of collectors to achieve set targets and objectivesMonitor contact centre...
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Collections Team Lead
4 weeks ago
London, Greater London, United Kingdom MERJE Full timeContact Centre Collections Team ManagerMERJE is seeking a highly skilled Contact Centre Collections Team Manager to lead and motivate a team of collectors, manage performance, and drive operational excellence in a rapidly growing organisation.Key Responsibilities:Lead a team of collectors to achieve set targets and objectivesMonitor contact centre...
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Collections Team Lead
3 weeks ago
London, Greater London, United Kingdom fish4.co - Jobboard Full timeLead a Team of Collectors and Drive Revenue GrowthJoin a leading financial services company as a Contact Centre Collections Team Manager and take your career to the next level. As a seasoned professional in contact centre management, you'll be responsible for leading a team of collectors, setting and monitoring revenue targets, and ensuring the delivery of...
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Collections Team Lead
3 weeks ago
London, Greater London, United Kingdom fish4.co - Jobboard Full timeJob SummaryWe are seeking a highly skilled Contact Centre Collections Team Manager to lead and motivate a team of collectors, manage performance, and drive operational excellence in a rapidly growing organisation.Key ResponsibilitiesManage and motivate a team of collectors to achieve set targets and objectivesMonitor contact centre performance and address...