Commercial Systems Leader Position

3 weeks ago


London, Greater London, United Kingdom X4 Technology Full time

Located in London, X4 Technology is offering an exciting opportunity for a Commercial Systems Leader to join their prestigious organisation. This role involves taking charge of the operation and performance of the company's commercial, collections, and asset management systems, which collectively generate over £50 million in ticket-sales revenue and retail sales.

This position requires collaboration with internal stakeholders, including Ticketing, Sales, Finance, and Visitor Services, as well as multiple external systems suppliers. The successful candidate will oversee the management, development, delivery, support, and compliance of these systems, including setting and ensuring service level agreements are met, managing a support team of two, and identifying areas for technical continuous improvement.

The ideal candidate will have a strong background in managing systems for commercial activities, such as ticket sales and retail sales. They should also have experience managing multiple external suppliers and their performance. Additionally, they should have a proven track record of managing support teams in multi-commercial site environments and be able to operate within and ensure compliance with commercial regulations, such as PCI DSS.

The salary for this position is up to £55,000, with a comprehensive benefits package, including 25 days of holiday plus bank holidays (rising to 30 days depending on length of service), a non-contributory pension plan (15%), and benefits to support physical and mental wellbeing.

To be considered for this opportunity, applicants should have a strong technical background, excellent communication skills, and the ability to work effectively in a team environment.

Key responsibilities of this role include:

  • Managing the operation and performance of commercial, collections, and asset management systems
  • Collaborating with internal stakeholders and external systems suppliers
  • Overseeing the management, development, delivery, support, and compliance of these systems
  • Setting and ensuring service level agreements are met
  • Identifying areas for technical continuous improvement
  • Managing a support team of two
  • Ensuring compliance with commercial regulations, such as PCI DSS

An estimated salary of £55,000 is expected for this position, based on the location and industry standards.

X4 Technology is a leading organisation in London, offering a dynamic and challenging work environment. The company prioritises employee wellbeing and provides a range of benefits to support this, including a non-contributory pension plan and benefits for physical and mental wellbeing.

The successful candidate will be an integral part of the X4 Technology team, working closely with other departments to drive the company's commercial success. They will have the opportunity to develop their skills and expertise, while contributing to the company's mission to deliver exceptional results in the commercial sector.

If you are a motivated and experienced professional looking for a new challenge, please consider applying for this exciting opportunity.



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