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Client Relationship Manager

2 months ago

London, Greater London, United Kingdom EF Education First Full time
About the Role

We are seeking a highly skilled Client Relationship Manager to join our team at EF Education First. As a Client Relationship Manager, you will be responsible for building and maintaining strong relationships with our clients, identifying their needs, and delivering tailored solutions to meet their business objectives.

Key Responsibilities
  • Develop and execute strategic plans to build and maintain client relationships
  • Conduct needs assessments and provide solutions to meet client objectives
  • Collaborate with cross-functional teams to deliver high-quality solutions
  • Monitor and report on client satisfaction, retention, and growth metrics
  • Stay up-to-date with industry trends and developments to provide expert advice to clients
Requirements
  • At least 4 years of experience in a client-facing role, preferably in the executive education or corporate learning sector
  • Strong relational skills, influencing skills, and presence
  • Exceptional communication skills, both written and verbal
  • Attention to detail and ability to work in a fast-paced environment
  • Fluent in English, with an additional language a plus
About EF Education First

EF Education First is a global education company that helps individuals, businesses, and governments achieve their goals through learning. We offer a range of programs and services, including language and culture courses, executive education, and corporate learning solutions. Our team is passionate about making a positive impact on people's lives and we are committed to inclusion and belonging across all aspects of our organization.