Support Specialist

5 days ago


Southport, Sefton, United Kingdom beBee Professionals Full time £22,000 - £35,000

We are looking for a highly motivated Support Specialist to join our team at beBee Professionals in Southport, UK. As the primary point of contact for customers, you will provide top-notch support and resolve issues efficiently.

Job Summary:

  • Respond to customer inquiries through various channels, ensuring prompt and effective resolutions.
  • Offer accurate information on products and services, enhancing the overall customer experience.
  • Resolve customer complaints and concerns, escalating when necessary to guarantee timely solutions.
  • Manage customer orders and account data with precision and accuracy.
  • Keep detailed records of customer interactions and follow-up tasks.
  • Collaborate closely with other teams to foster an environment of excellent customer satisfaction.
  • Perform administrative tasks as needed.

Key Skills and Qualifications:

  • Previous experience in a customer-facing role is highly desirable.
  • Excellent communication and problem-solving skills are mandatory.
  • Ability to handle high-volume customer inquiries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems is essential.
  • Capacity to work independently and as part of a dynamic team.
  • Flexibility with working hours, including weekends, is preferred.

Salary Range: £25,000 - £35,000 per annum. Our company offers a comprehensive benefits package, including a pension scheme, healthcare benefits, training opportunities, and flexible working options.



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