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Care Coordination Specialist

1 month ago

Tonbridge, Kent, United Kingdom Superior Healthcare Full time
Superior Healthcare Job Opportunity

We are seeking an experienced Care Coordination Specialist to join our dynamic team in Tonbridge, West Kent. As a Field Care Supervisor, you will oversee the care of clients with diverse complex care needs and work closely with our Nurse Manager.

This role offers excellent career progression opportunities for Senior or Care Assistants with clinical experience looking to advance their careers in healthcare. You will have the chance to achieve a paid Level 3 Diploma in Health and Social Care and benefit from numerous other training opportunities.

Key Responsibilities:

  • Work with the Nurse Manager to set up new care packages for clients with complex care needs.
  • Maintain regular shifts within your client caseload, ensuring seamless delivery of care services.
  • Develop familiarity with each client's requirements and provide personalized care according to their care plan.
  • Collaborate with the Nurse Manager to review and update clients' care plans, ensuring continuity of care.
  • Identify staffing gaps and engage in recruitment processes, introducing new hires to clients as needed.
  • Mentor support workers, conduct observations, and identify training needs to enhance their skills.
  • Maintain accurate records of care and supervisory activities, adhering to regulatory requirements.
  • Prioritize the best interests of clients, monitoring satisfaction levels and escalating concerns as necessary.
  • Produce monthly reports on client satisfaction and care outcomes, informing improvements to our services.
  • Attend mandatory training sessions, including achieving a QCF Level 3 diploma within two years of employment.

Requirements:

  • Hold a Level 2 Diploma in Health and Social Care.
  • Commit to attaining a Level 3 Diploma in Health and Social Care within two years of joining Superior Healthcare, which will be funded by the company.
  • Demonstrate previous experience working with individuals who have disabilities and complex health needs, such as tracheostomies, ventilators (BiPAP/CPAP), gastrostomy tubes, and bowel management care.

Benefits Package:

  • Competitive annual salary: £31,500.
  • A company car for personal and professional use.
  • Overtime opportunities to increase earnings.
  • Comprehensive training program, including a Level 3 Diploma in Health and Social Care.
  • Registration is subject to Enhanced DBS check and references.
  • Paid holiday leave and bank holidays.
  • Accumulative pension scheme.
  • Quarterly employee recognition rewards.
  • Company events, including summer BBQs and Christmas parties.