Application Support Liaison

4 weeks ago


Bristol, Bristol, United Kingdom DiverseJobsMatter Full time

Job Summary

We are seeking a highly skilled and motivated individual to join our team as an End-to-End Solutions Specialist. This role will involve providing exceptional customer service and support to our clients, ensuring that their needs are met and exceeded.

About the Role

As an End-to-End Solutions Specialist, you will be responsible for:

  • Providing comprehensive support to customers via phone, email, and live chat
  • Resolving customer complaints and issues in a timely and professional manner
  • Collaborating with internal stakeholders to ensure seamless communication and problem-solving
  • Staying up-to-date with industry trends and developments to provide expert advice and guidance

Requirements

To be successful in this role, you will need:

  • Excellent customer service skills and a passion for delivering exceptional experiences
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
  • Basic knowledge of PC literacy within a Windows environment
  • A clear and articulate telephone manner, with the ability to empathize with customers and resolve issues efficiently
  • A genuine interest in providing excellent customer service and a willingness to learn and grow

What We Offer

In return for your hard work and dedication, we offer:

  • A competitive salary of £32,340 per annum (pro rata) + benefits package
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A collaborative and inclusive work environment that values diversity and inclusivity
  • The opportunity to work on a variety of projects and contribute to the growth and success of our organization

How to Apply

If you are a motivated and ambitious individual who is passionate about delivering exceptional customer experiences, please submit your application, including your resume and cover letter, to us.



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