Customer Operations Specialist
1 week ago
Job Summary:
As a Customer Assistant at Marks & Spencer Plc, you will play a vital role in delivering exceptional customer service and contributing to the success of our store operations.
Key Responsibilities:
- Customer Service: Serve customers efficiently, promptly, and with a smile, ensuring a positive shopping experience.
- Store Operations: Maintain a clean, tidy, and well-organized store environment, adhering to company standards.
- Digital Tools: Utilize digital tools and applications to enhance customer engagement and store operations.
- Communication: Effectively communicate with colleagues, store leadership, and customers to ensure seamless store operations.
Requirements:
- Availability: Work flexible hours, including weekends and holidays, to meet customer demands.
- Skills: Excellent communication and interpersonal skills, with a customer-focused approach.
- Knowledge: Comprehensive knowledge of customer shopping channels, products, and services.
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