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Serviced Accommodation Portfolio Manager
2 months ago
Job Title: Serviced Accommodation Property Manager
Location: Birmingham City Centre
Salary: £30,000
Hours: Monday to Friday, 9:00 AM to 5:00 PM, with occasional weekend hours
Job Type: Full-time
About the Role:
We are seeking an experienced Property Manager to join our team at The Recruitment Experts. As a Serviced Accommodation Property Manager, you will be responsible for managing a diverse portfolio of serviced accommodations, ensuring seamless guest experiences, and maintaining high standards of property maintenance.
Key Responsibilities:
- Portfolio Management: Oversee a portfolio of 45 serviced accommodations, ensuring timely maintenance, and addressing any issues that may arise.
- Guest Management: Provide exceptional customer service to guests, responding to their queries, and resolving any issues promptly.
- Compliance Management: Ensure all properties are compliant with relevant laws and regulations, maintaining accurate records and documentation.
- Stock Management: Manage inventory for cleaning supplies, ensuring adequate stock levels and minimizing waste.
- Communication: Liaise with platforms, such as Airbnb, to ensure seamless guest experiences and resolve any issues that may arise.
- Team Management: Supervise a team of 3 cleaners, providing guidance and support to ensure excellent service delivery.
- Landlord Management: Communicate with landlords, keeping them informed of property maintenance, and addressing any concerns they may have.
- Property Inspections: Conduct regular property inspections to ensure high standards of maintenance and address any issues promptly.
Requirements:
- Experience: Proven experience in property management, residential lettings, or serviced accommodation.
- Communication Skills: Excellent communication and customer service skills, with the ability to build strong relationships with guests, landlords, and colleagues.
- Organizational Skills: Strong organizational skills, with the ability to multitask and prioritize tasks effectively.
- Teamwork: Ability to work independently and as part of a team, providing support and guidance to colleagues when needed.
- Driving License: A valid UK driving license is essential for this role.
What We Offer:
- Competitive Salary: £30,000 per annum.
- Opportunities for Professional Development: We offer opportunities for career advancement and professional development, helping you grow and succeed in your role.
- Supportive Team: Our team is supportive, friendly, and energetic, providing a positive and inclusive work environment.
- Company Car Park: We offer a company car park, making it easy for you to get to work.
- Birthdays Off: We celebrate our team members' birthdays, giving you a day off to relax and enjoy.
- Staff Perks: We offer a range of staff perks, including dress-down Fridays, annual parties, and a Wheel of Fortune.
