Multi-Site Accommodation Manager
2 weeks ago
About the Role
Oyster is seeking a highly skilled and experienced General Manager to lead our portfolio of student accommodation properties in Birmingham. As a key member of our team, you will be responsible for ensuring the smooth day-to-day operations of our sites, delivering exceptional customer experiences, and driving business growth.
Key Responsibilities
- Lead the Accommodation Team to ensure seamless operations and meet tenant needs.
- Serve as the primary student liaison for check-ins, wellbeing, and events.
- Oversee check-in/out, Summer Turnaround, and maintenance during student transitions.
- Handle complaints, disputes, incidents, and report resolutions.
- Ensure Health and Safety compliance and manage site standards.
- Oversee property KPIs, financial performance, and monthly reporting.
- Drive accommodation sales to achieve 100% occupancy and manage the site budget.
Requirements
- Portfolio management experience of minimum 600 beds.
- Understanding of P&L and Budgets.
- Strong understanding of sales and marketing principles.
- Excellent communication, interpersonal, and leadership skills.
- Excellent communication and customer service skills.
- Ability to work effectively under pressure and meet deadlines.
- Experience in the PBSA, BTR, or Hotel sector.
About Oyster
Oyster is a leading provider of student accommodation, committed to delivering exceptional experiences and creating a home environment where everyone feels safe, comfortable, and belongs. We are passionate about creating a positive impact on our students' lives and are dedicated to excellence, sustainability, and community wellbeing.
-
General Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom Oyster Full time{"title": "General Manager - Multi Site PBSA", "content": "Lead a Portfolio of Student AccommodationOyster is seeking an experienced General Manager to lead a portfolio of student accommodation sites. As a key member of our team, you will be responsible for ensuring the smooth operation of our sites, delivering exceptional customer experiences, and driving...
-
General Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom Oyster Full time{"title": "General Manager - Multi Site PBSA", "content": "Lead a Portfolio of Student AccommodationOyster is seeking an experienced General Manager to lead a portfolio of student accommodation sites. As a key member of our team, you will be responsible for ensuring the smooth operation of our sites, delivering exceptional customer experiences, and driving...
-
Birmingham, Birmingham, United Kingdom iQ Student Accommodation Full timeAbout the Role: Our Site Based Customer Relations Experts at iQ Student Accommodation are dedicated to delivering exceptional student experiences. As a key member of our site-based customer service team, you will be responsible for ensuring our students feel at home. This includes providing exceptional customer service, managing parcels and post, logging...
-
Multi-Site Portfolio Manager
3 weeks ago
Birmingham, Birmingham, United Kingdom Oyster Full timeAbout the RoleThis is an exciting opportunity to join a leading owner-operator in the property management industry, working with a diverse range of developers and investors. The company is committed to excellence, sustainability, and community well-being, setting them apart in the industry.With a strong focus on resident wellbeing, the company aims to create...
-
PBSA Multi Site General Manager
1 month ago
Birmingham, Birmingham, United Kingdom Oyster Full timeAbout the RoleWe are seeking an experienced and dynamic General Manager to lead our PBSA portfolio in Birmingham. As a key member of our team, you will be responsible for ensuring the smooth operation of our sites, delivering exceptional customer experiences, and driving business growth.Key ResponsibilitiesLead the Accommodation Team to ensure smooth...
-
PBSA Multi Site General Manager
1 month ago
Birmingham, Birmingham, United Kingdom Oyster Full timeAbout the RoleWe are seeking an experienced and dynamic General Manager to lead our PBSA portfolio in Birmingham. As a key member of our team, you will be responsible for ensuring the smooth operation of our sites, delivering exceptional customer experiences, and driving business growth.Key ResponsibilitiesLead the Accommodation Team to ensure smooth...
-
PBSA Multi Site General Manager
2 weeks ago
Birmingham, Birmingham, United Kingdom Oyster Full timeThis award-winning owner-operator is a leader in the property management industry, with a strong commitment to excellence, sustainability, and community well-being. They boast a portfolio of circa 11,000 beds across 21 cities and are dedicated to creating home environments where everyone feels they belong and can thrive.At the heart of their values is the...
-
Birmingham, Birmingham, United Kingdom MK Accommodation Limited Full timeMK Accommodation Limited seeks a highly organised and efficient Administrative Support Officer to provide senior leadership with daily operational support. The ideal candidate will excel at diary management, scheduling, and maintaining electronic and paper files.Key Responsibilities:Schedule appointments and maintain the Director's calendarOrganise and...
-
General Manager Student Accommodation
3 weeks ago
Birmingham, Birmingham, United Kingdom fish4.co - Jobboard Full timeGeneral Manager Student AccommodationHyperion Partners are excited to be working on behalf of our client, a dynamic and forward-thinking student accommodation operator, in their search for a talented and experienced General Manager to join their team.The RoleAs the General Manager, you will oversee the day-to-day operations of a large-scale student...
-
General Manager Student Accommodation
3 weeks ago
Birmingham, Birmingham, United Kingdom fish4.co - Jobboard Full timeGeneral Manager Student AccommodationHyperion Partners are excited to be working on behalf of our client, a dynamic and forward-thinking student accommodation operator, in their search for a talented and experienced General Manager to join their team.The RoleAs the General Manager, you will oversee the day-to-day operations of a large-scale student...
-
Site Operations Manager
1 month ago
Birmingham, Birmingham, United Kingdom Oyster Full timeAbout OysterOyster is a leading provider of student accommodation, with a strong commitment to excellence, sustainability, and community well-being. They have a significant presence in the property management industry, with circa 11,000 beds under management across 21 cities. Their goal is to create home environments and communities where everyone feels they...
-
Site Operations Manager
1 month ago
Birmingham, Birmingham, United Kingdom Oyster Full timeAbout OysterOyster is a leading provider of student accommodation, with a strong commitment to excellence, sustainability, and community well-being. They have a significant presence in the property management industry, with circa 11,000 beds under management across 21 cities. Their goal is to create home environments and communities where everyone feels they...
-
Site Operations Manager
3 weeks ago
Birmingham, Birmingham, United Kingdom Oyster Full timeAbout OysterOyster is a leading provider of student accommodation, with a strong commitment to excellence, sustainability, and community well-being. They have a portfolio of circa 11,000 beds across 21 cities, with a focus on creating home environments and communities where everyone feels they belong and can thrive.Job OverviewWe are seeking a highly skilled...
-
Student Accommodation Operations Manager
3 weeks ago
Birmingham, Birmingham, United Kingdom fish4.co - Jobboard Full timeAt fish4.co - Jobboard, we are seeking a highly skilled and experienced General Manager to oversee the day-to-day operations of a large-scale student accommodation property in Birmingham. As a key member of our client\u0027s team, you will be responsible for delivering a first-class student experience, fostering a welcoming and inclusive community, and...
-
Site Operations Manager
1 month ago
Birmingham, Birmingham, United Kingdom Oyster Full timeAbout OysterOyster is a leading provider of student accommodation, with a strong commitment to excellence, sustainability, and community well-being. They have a portfolio of circa 11,000 beds across 21 cities and are continuously growing their presence in the market.Their mission is to create home environments and communities where everyone feels they belong...
-
Site Operations Manager
1 month ago
Birmingham, Birmingham, United Kingdom Oyster Full timeAbout OysterOyster is a leading provider of student accommodation, with a strong commitment to excellence, sustainability, and community well-being. They have a portfolio of circa 11,000 beds across 21 cities and are continuously growing their presence in the market.Their mission is to create home environments and communities where everyone feels they belong...
-
Site Operations Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom Oyster Full timeAbout OysterOyster is a leading provider of student accommodation, with a strong commitment to excellence, sustainability, and community well-being. They have a portfolio of circa 11,000 beds across 21 cities and are dedicated to creating home environments and communities where everyone feels they belong and can thrive.The wellbeing of their staff is a top...
-
Site Operations Manager
4 weeks ago
Birmingham, Birmingham, United Kingdom Oyster Full timeAbout OysterOyster is a leading provider of student accommodation, with a strong commitment to excellence, sustainability, and community well-being. They have a portfolio of circa 11,000 beds across 21 cities and are dedicated to creating home environments and communities where everyone feels they belong and can thrive.The wellbeing of their staff is a top...
-
Senior Property Manager
2 weeks ago
Birmingham, Birmingham, United Kingdom Oyster Full timeThis award-winning owner-operator excels in property management by working with developers and investors, prioritizing excellence, sustainability, and community well-being.With a strong portfolio of circa 11,000 beds across 21 cities, they continuously grow their portfolio while focusing on resident wellbeing. Their goal is to create home environments and...
-
Executive Director of Student Accommodation
3 weeks ago
Birmingham, Birmingham, United Kingdom Hyperion Partners Limited Full time £38,000Student Accommodation OpportunityHyperion Partners Limited is seeking a highly skilled and experienced Executive Director of Student Accommodation to join their team in Birmingham. The ideal candidate will have a proven track record in managing student accommodation properties, ensuring exceptional customer service and operational excellence.Key...