Site Operations Manager

3 weeks ago


Birmingham, Birmingham, United Kingdom Oyster Full time
About Oyster

Oyster is a leading provider of student accommodation, with a strong commitment to excellence, sustainability, and community well-being. They have a portfolio of circa 11,000 beds across 21 cities, with a focus on creating home environments and communities where everyone feels they belong and can thrive.

Job Overview

We are seeking a highly skilled and experienced Site Operations Manager to lead our portfolio of 1,200 beds in Birmingham. As a key member of our team, you will be responsible for ensuring smooth day-to-day operations, building an outstanding living environment, and driving accommodation sales to achieve 100% occupancy.

Key Responsibilities
  1. Lead the Accommodation Team to ensure smooth operations and meet tenant needs.
  2. Oversee check-in/out, Summer Turnaround, and maintenance during student transitions.
  3. Handle complaints, disputes, incidents, and report resolutions.
  4. Oversee property KPIs, financial performance, and monthly reporting.
  5. Drive accommodation sales to achieve 100% occupancy and manage the site budget.
Requirements
  1. Portfolio management experience of minimum 600 beds.

We are looking for a talented individual who can bring their expertise and passion for student accommodation to our team. If you have a strong background in portfolio management and a commitment to excellence, we encourage you to apply.



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