Site Operations Manager
1 month ago
Oyster is a leading provider of student accommodation, with a strong commitment to excellence, sustainability, and community well-being. They have a portfolio of circa 11,000 beds across 21 cities, with a focus on creating home environments and communities where everyone feels they belong and can thrive.
Job OverviewWe are seeking a highly skilled and experienced Site Operations Manager to lead our portfolio of 1,200 beds in Birmingham. As a key member of our team, you will be responsible for ensuring smooth day-to-day operations, building an outstanding living environment, and driving accommodation sales to achieve 100% occupancy.
Key Responsibilities- Lead the Accommodation Team to ensure smooth operations and meet tenant needs.
- Oversee check-in/out, Summer Turnaround, and maintenance during student transitions.
- Handle complaints, disputes, incidents, and report resolutions.
- Oversee property KPIs, financial performance, and monthly reporting.
- Drive accommodation sales to achieve 100% occupancy and manage the site budget.
- Portfolio management experience of minimum 600 beds.
We are looking for a talented individual who can bring their expertise and passion for student accommodation to our team. If you have a strong background in portfolio management and a commitment to excellence, we encourage you to apply.
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