Energy Transition Specialist
4 days ago
Power NI, part of the Energia Group, is a leading energy company with an exciting opportunity for a Credit Controller based in Belfast.
Job SummaryWe are seeking a highly skilled and experienced Credit Controller to join our high-performing team. The successful candidate will be responsible for negotiating with customers to offer suitable repayment options and providing tailored solutions for each individual.
About the Role- Negotiating with customers to offer suitable repayment options
- Working within a high-performing team to provide customers with the best tailored solution
- Proactively engaging with domestic customers who are having difficulties paying their energy bills via Inbound and Outbound calls
- Experience of having difficult conversations in a fast-paced, target-driven environment
- Demonstrating strong resilience, empathy, and adaptability in the workplace
- Excellent communication skills, both written and verbal
- Strong negotiation skills
- Proficient in use of Microsoft Outlook and able to manage multi-channel communications
- Competitive salary: £35,000 - £45,000 per annum
- Up to 10% annual bonus
- Annual cost of living review
- 23-25 days holiday allowance + 11 statutory holidays
- Career progression and development opportunities
- Internal L&D courses, mentoring, external networking, and year-round learning
- Enhanced maternity and paternity pay
- Familial-friendly policies
- Award-winning wellbeing programme
- WeWellbeing Fund
We are looking for a talented and motivated individual who is passionate about delivering excellent customer service and has a strong focus on solutions. If you have experience of working in a fast-paced environment and are able to understand from the customer's perspective, we would love to hear from you.
If you are proactive, resilient, and able to work effectively in a team, we encourage you to apply for this exciting opportunity to join our team as a Credit Controller.
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