Energy Transition Specialist

4 days ago


Belfast, United Kingdom Power NI Full time
About Power NI

Power NI, part of the Energia Group, is a leading energy company with an exciting opportunity for a Credit Controller based in Belfast.

Job Summary

We are seeking a highly skilled and experienced Credit Controller to join our high-performing team. The successful candidate will be responsible for negotiating with customers to offer suitable repayment options and providing tailored solutions for each individual.

About the Role
  • Negotiating with customers to offer suitable repayment options
  • Working within a high-performing team to provide customers with the best tailored solution
  • Proactively engaging with domestic customers who are having difficulties paying their energy bills via Inbound and Outbound calls
Requirements
  • Experience of having difficult conversations in a fast-paced, target-driven environment
  • Demonstrating strong resilience, empathy, and adaptability in the workplace
  • Excellent communication skills, both written and verbal
  • Strong negotiation skills
  • Proficient in use of Microsoft Outlook and able to manage multi-channel communications
What We Offer
  • Competitive salary: £35,000 - £45,000 per annum
  • Up to 10% annual bonus
  • Annual cost of living review
  • 23-25 days holiday allowance + 11 statutory holidays
  • Career progression and development opportunities
  • Internal L&D courses, mentoring, external networking, and year-round learning
  • Enhanced maternity and paternity pay
  • Familial-friendly policies
  • Award-winning wellbeing programme
  • WeWellbeing Fund
About You

We are looking for a talented and motivated individual who is passionate about delivering excellent customer service and has a strong focus on solutions. If you have experience of working in a fast-paced environment and are able to understand from the customer's perspective, we would love to hear from you.

If you are proactive, resilient, and able to work effectively in a team, we encourage you to apply for this exciting opportunity to join our team as a Credit Controller.



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