Administrative Operations Specialist
3 days ago
About Us
Total Training Provision is a leading provider of education and training solutions. We are committed to delivering high-quality services that meet the needs of our clients and learners.
Job Summary
We are seeking an experienced Administrative Operations Specialist to join our team in Barnsley Town Centre. The successful candidate will be responsible for providing administrative support to our operations team, ensuring the smooth day-to-day running of our offices.
Key Responsibilities:
- Input relevant data onto our Management Information System (MIS) to meet contractual requirements.
- Process learner documentation to meet contractual deadlines.
- Accurately input learner documentation and data into MIS.
- Data entry and management.
- Produce management reports from MIS on a weekly basis.
- Provide necessary reports to other departments and management as required.
- Liaise with colleagues to process learner registrations and certification.
- Support timely and accurate processing of claims.
- Maintain reliable and accurate learner records.
- Close and store learner records securely.
- Provide day-to-day feedback to the Administrative Services Manager on contract performance.
- Support internal and external audits within the organisation.
Essential Criteria:
- Experience using PICs or similar MIS systems.
- Background in a back-office function with a strong customer focus.
- IT literacy and proficiency.
- Commitment to continuous improvement and organisational development.
- Analytical skills and ability to evaluate detailed information.
- Ability to work under pressure and meet tight deadlines.
- Preparing and presenting information.
- Adaptability in a changing environment.
- Experience of government-funded programs.
- Tenacious and results-driven attitude.
- Detailed orientation with a broader perspective.
- Teamwork and collaboration.
- Organisation and prioritisation.
Benefits:
- Total Leave: 25 days annual leave + extra Christmas shopping day + extra day for Birthday + 8 Bank Holidays = Total 35 Days.
- Two Years' Service: additional 2 days leave.
- Five Years' Service: additional 2 days leave.
- Ten Years' Service: additional 2 days leave.
- Total Work Anniversary: Vouchers for reaching a work anniversary (£10 per year).
- Total Health: Westfield Health Plan access.
- Total Fridays: Early Finish Fridays (3pm finish every last Friday of the month).
- Bright Exchange: Extra discounts and offers.
- Dress Down Fridays: No formal work clothes needed (donate £1 to Charity of the Year).
- Buy & Sell: Buy up to 5 days annual leave, sell up to 3 days.
Salary Range: Based on industry standards and the location, we estimate the salary range for this role to be around £25,000 - £30,000 per annum.
About Our Company Culture:
We value diversity and inclusivity at Total Training Provision. We strive to create a supportive and welcoming environment where everyone's unique talents are celebrated.
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