Customer Service Operations Lead

6 days ago


Livingston, West Lothian, United Kingdom Michael Page Full time
Job Description

We are seeking a skilled Hire Controller to join our team in the UK. The successful candidate will provide exceptional customer service and work closely with internal sales teams to complete hire transactions and administrative tasks.

  • Key Responsibilities:
  • Deliver exceptional customer service via telephone and in-person interactions.
  • Collaborate with internal sales teams on various tasks, including hire transactions and stock management.
Requirements
  • Possess excellent communication and interpersonal skills.
  • Be proficient in basic IT skills, including Microsoft Word and Excel.
  • Hold a valid UK driving license.
Salary and Benefits
  • A competitive salary of £28,000 - £32,000 per annum, based on experience.
  • An employer-matched pension scheme.
  • 25 days annual leave, plus bank holidays.
  • The option to purchase additional holiday time.
  • Free tool hire.
  • Lifelong life assurance coverage (three times annual salary).

As a leading specialist company, we offer a range of benefits to support your career development and wellbeing.



  • Livingston, West Lothian, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are looking for a Customer Service Associate to provide excellent customer service and support the store's operations in Livingston, United Kingdom.Key Responsibilities:Assist customers with product selection and provide product knowledge and advice.Operate the cash register and handle transactions efficiently.Maintain the store's visual presentation and...


  • Livingston, West Lothian, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals in Livingston is seeking Customer Service Representatives to join our fast-paced team. As a key member of our team, you'll deliver exceptional customer service and support, contributing to our operational success.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of our operational...


  • Livingston, West Lothian, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Livingston. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide top-notch customer service and support to...


  • Livingston, West Lothian, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Customer Service Representative to provide exceptional service and support to our customers at beBee Professionals in Livingston.Key Responsibilities:Engage with customers to deliver outstanding service and resolve any issues.Participate in all aspects of the operational workflow to ensure seamless delivery.Collaborate with team members to...


  • Livingston, West Lothian, United Kingdom Pertemps Full time

    Pertemps is seeking a highly skilled Customer Service Manager to join their team in Livingston. As the primary point of contact for customers, this individual will be responsible for handling inquiries, resolving issues, and ensuring a high level of customer satisfaction.Main Responsibilities:Handle customer inquiries and resolve issues promptly and...


  • Livingston, West Lothian, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Livingston, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...


  • Livingston, West Lothian, United Kingdom McDonald's United Kingdom Full time

    We are excited to announce an opportunity for a Customer Service Representative to join our team at McDonald's Livingston Designer Outlet. As a key member of our crew, you will be responsible for providing an exceptional customer experience while working in a fast-paced environment.About the Role:Prepare food and beverages to meet our high standards of...

  • Operational Team Lead

    4 weeks ago


    Livingston, West Lothian, United Kingdom McDonald's Full time

    About This Role:We are seeking a highly motivated and experienced Shift Manager Trainee to join our team. As a key member of our management team, you will be responsible for ensuring all shift work requirements are met, orienting, assisting, and coaching employees. You will also monitor operations, reallocate resources, and solve operational problems.Key...


  • Livingston, West Lothian, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are looking for a Retail Customer Service Associate to join our team in Livingston, United Kingdom. As a Retail Customer Service Associate, you will be responsible for delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Greet and assist customers with product selection.Provide product knowledge and...


  • Livingston, West Lothian, United Kingdom GMA Consulting Careers Full time

    Job Description:As an IT Service Delivery Lead at GMA Consulting Careers, you will be responsible for the successful delivery and management of services provided to customers. Your role will involve planning, organising and controlling all service delivery activities contractually committed to your assigned customers.The ideal candidate will have experience...


  • Livingston, West Lothian, United Kingdom DX Network Services Limited Full time

    About UsWe are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland, delivering the important things in life.Our StoryWe know each item tells a story and we know that for someone, somewhere, it’ll make their day, or not – if we fail. That’s why we strive to be the best in the business.What We...


  • Livingston, West Lothian, United Kingdom Nike Full time

    Nike is seeking a skilled Retail Assistant to join its team in Livingston. As a key member of the sales floor, this role will provide world-class service to consumers and deliver a premium brand experience.Responsibilities Utilize exceptional consumer service skills and product knowledge to serve and deliver a superior brand experience to customers. Assist...

  • Vehicle Operator

    6 days ago


    Livingston, West Lothian, United Kingdom YODEL Full time

    Vehicle Operator Role We are seeking a skilled Vehicle Operator to join our team as a Parcel Delivery Driver. This is an exciting opportunity to work with one of the UK's leading delivery partners. Compensation and Benefits This role offers a competitive hourly rate of approximately £11.81, along with a comprehensive benefits package. You will enjoy 28...


  • Livingston, West Lothian, United Kingdom CV-Library Full time

    Job DescriptionAre you looking for a temporary opportunity to gain valuable customer service experience? Do you enjoy working outdoors and interacting with people?We are recruiting for a Car Park Assistant to join our team in Livingston, EH54. As a Car Park Assistant, you will be responsible for ensuring a seamless shopping experience for visitors, while...


  • Livingston, West Lothian, United Kingdom Betting & Gaming Limited Full time

    Retail Customer Service Manager Job OverviewDeliver exceptional customer service and drive standards at Entain. This dynamic role offers a competitive salary and benefits, including a pension scheme, annual ShareSave, and discounts with hundreds of retailers.Key Responsibilities:Demonstrate products and betting terminals to customers.Handle customer...


  • Livingston, West Lothian, United Kingdom Simply Solutions (Europe) Full time

    Simplify your career by joining our Help Desk team as a Customer Service and Facilities Assistant! At Simply Solutions (Europe), we are looking for a highly motivated and organized individual to support our Help Desk operations.Based in West Lothian, this role provides a great opportunity for someone who is passionate about customer service and has...


  • Livingston, West Lothian, United Kingdom Burton & Speke LTD Full time

    About UsWe are Burton & Speke LTD, a locally owned and operated Starbucks franchise with a passion for creating delicious coffee and a warm, welcoming atmosphere for everyone in our community.Job OverviewWe are seeking a skilled Barista and Customer Service team member to join our team. As a Barista, you will have the opportunity to learn the art of crafting...


  • Livingston, West Lothian, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Livingston, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...


  • Livingston, West Lothian, United Kingdom DX Network Services Limited Full time

    Are you a driven and customer-focused individual looking for a new challenge? We are seeking a skilled freight courier to join our team at DX Network Services Limited. As a key member of our operations team, you will play a critical role in delivering exceptional customer service to our clients.About the Role:In this exciting new opportunity, you will be...


  • Livingston, West Lothian, United Kingdom Asda Express Full time

    **About the Role:**We are seeking a highly motivated Customer Service Ambassador to join our team at Asda Express. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.**Key Responsibilities:**Customer Service: Provide friendly and helpful service to our...