Customer Service and Facilities Assistant

2 weeks ago


Livingston, West Lothian, United Kingdom Simply Solutions (Europe) Full time

Simplify your career by joining our Help Desk team as a Customer Service and Facilities Assistant At Simply Solutions (Europe), we are looking for a highly motivated and organized individual to support our Help Desk operations.

Based in West Lothian, this role provides a great opportunity for someone who is passionate about customer service and has experience in facilities management to take on a new challenge.

The core hours of Monday to Friday, 9am-5.30pm, ensure a great work-life balance, while the negotiable salary, dependent on experience, makes this an attractive opportunity for anyone looking to build their career long-term and progress within the company.

Duties include:

  • First point of contact for incoming telephone calls
  • Accurately process enquiries, resolving concerns where possible or distributing call back requests to the relevant department

We are offering a competitive salary of £25,000 - £35,000 per annum, depending on experience, making this an ideal opportunity for anyone looking to start or progress their career in customer service and facilities management.

Benefits of working with us include:

  • Opportunities for career progression and professional development
  • A dynamic and supportive work environment
  • A competitive salary and benefits package


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