Sales and Events Manager

4 days ago

Liverpool, Liverpool, United Kingdom Flight Club Full time
About Us

We are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. Our mission is to disrupt the hospitality industry by creating and delivering exceptional experiences across all venues, products, and brands.

Our central team covers a wide range of skills, from design to marketing, sales to interior design, people and training, finance, gaming, and HR. We are a diverse group of dreamers, artists, rocket scientists, content curators, forward thinkers, and industry experts who love what we do and are proud to be included in the Sunday Times Best Places to Work 2024.

Our Ambition

We have ambitious plans to develop new and exciting products, which means we are always growing and looking for passionate people to join our family. With 16 incredible venues throughout the UK and 12 around the globe, we are committed to delivering exceptional experiences that exceed our customers' expectations.

The Job

The Sales and Events Manager will support the venue team by managing all inbound event enquiries, executing sales tactics, and driving brand awareness as part of a broader Business Development strategy.

Success in this role means understanding the wider sales strategy, identifying and capitalising on growth opportunities across all revenue streams for their venue, and building strong relationships within the local community.

Key Responsibilities
  • Manage all inbound events for their venue from enquiry through to execution, ensuring timely communication with customers and venue teams.
  • Maximise revenue opportunities through efficient diary optimisation and upselling across all revenue streams.
  • Network with the Business Development Manager to execute sales outreach campaigns and support exhibitions, pop-ups, networking, and guerrilla marketing.
  • Manage CRM data, including contact management, cleansing, and the use of CRM tools for reporting and mailer campaigns.
  • Develop relationships with key third-party bookers, organise 'FAM trips', and provide regular reporting.
  • Liaise with colleagues across Reservations, Events, and Operations to ensure timely delivery of event contracts, event management, and feedback from clients.
  • Understand site performance, venue knowledge, and revenue streams to identify opportunities and challenges.
  • Gain city and competitor knowledge to share insights with the BDM and marketing team to identify new awareness opportunities.
Requirements
  • Be a passionate brand ambassador and confident communicator.
  • Be eager to learn, self-starter, and confident working alone as necessary.
  • Have some experience in a similar hospitality role.
  • Have systems experience with CRM, DesignMyNight, Canva, and PowerBi.
What You'll Get
  • Competitive pay.
  • Annual bonus.
  • 33 days annual leave, including bank holidays.
  • Fusion working.
  • Staff discount in all venues.
  • Private healthcare.
  • Regular team socials.
  • Monthly learning and development classes.
  • Quarterly team-building events.
  • Summer and Christmas socials.
  • Help @ hand 24/7 health support.
  • Free access to therapy, nutritionists, and physiotherapists.
  • Weekly lunch in venue.

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