Assistant Store Manager

4 weeks ago


Chester, Cheshire, United Kingdom Age UK Full time

Age UK is seeking a talented individual to join our Chester team as an Assistant Store Manager.

As an Assistant Store Manager, you will play a crucial role in supporting our Store Manager in all aspects of the business, guiding and empowering our Sales Assistants and volunteers to deliver an exceptional customer experience.

Key responsibilities:

  • Collaborate with the Shop Manager to drive business growth and improve customer satisfaction
  • Lift and carry bags of stock up to 10kg's
  • Lead a team of volunteers and staff, delegating tasks and providing coaching and guidance
  • Develop and implement effective retail processes to drive sales and customer engagement
  • Manage time under conflicting priorities, ensuring seamless store operations
  • Utilize IT literacy and numeracy skills to analyze sales data and make informed decisions

What we offer:

  • A 35 hour working week
  • 25 days holiday (pro-rata) + bank holiday allowance
  • A generous pension – we will contribute 8%
  • Great discounts and rewards through Blue Light Card and BenefitHub
  • Life assurance, Bupa health cashback plan
  • Tickets for Good – Free and discounted tickets for events

Additional information:

To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this.

Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this So, we are particularly keen to hear from applicants from these groups.



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