Team Leader

1 day ago

Birmingham, Birmingham, United Kingdom Costa Coffee Full time

About the Role

We're seeking a talented and ambitious individual to join our team as a Team Leader at Costa Coffee. As a Barista Maestro, you'll be responsible for leading a team of Baristas, driving sales, and delivering exceptional customer experiences.

Key Responsibilities

  • Lead shifts and support colleagues in delivering outstanding customer experiences
  • Maximize sales by leveraging team members' strengths and talents
  • Train and accredit new Baristas
  • Stay up-to-date with new recipes and ranges, and share knowledge with the team
  • Drive high standards in quality and customer satisfaction

About You

We're looking for someone with a passion for coffee and people, who is reliable, and has experience in team leadership. You'll be a team player, with a flexible approach and a can-do attitude.

What We Offer

We're proud to offer a range of benefits, including free drinks, discounts on food and merchandise, and opportunities for career development. You'll be part of a dynamic and supportive team, with a culture that values individuality and inclusivity.

About Us

At Costa Coffee, we're passionate about delivering great experiences to our customers, communities, and people. We're a values-driven organization, with a commitment to Passion, Warmth, Trust, and Courage. We're the No. 1 coffee brand in the UK, and we're proud to be part of the Coca-Cola family.

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