Customer Service Liaison

13 hours ago


Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full time
Role Overview

The successful candidate will be responsible for providing exceptional customer service to EE customers. This role is perfect for someone who is eager to learn and develop a career in sales and support.

We are looking for individuals who are bold, brilliant, and full of enthusiasm. If you are a team player with excellent communication skills, we would love to hear from you.

You will use your charm and conviction to ensure our customers experience the best of EE every time. As an Apprentice Customer Care Specialist, you will work closely with our multi-award winning Apprenticeship scheme to deliver world-class customer service.

Key responsibilities include:

  • Providing timely and effective resolutions to customer queries
  • Developing strong relationships with customers to build trust and loyalty
  • Working collaboratively as part of a high-performing team to achieve business objectives

What We Offer

In return for your hard work and dedication, we offer a competitive salary of £20,280 per annum, plus the opportunity to earn additional income through bonuses and commission.

As an EE employee, you will also benefit from:

  • A comprehensive training program to help you develop your skills and knowledge
  • A supportive and collaborative working environment
  • A generous holiday allowance and pension scheme

About EE

EE is a leading provider of mobile communications services, offering a range of innovative products and services to consumers and businesses across the UK. Our mission is to make mobile communications accessible to everyone, while delivering outstanding customer experiences.

We are committed to making a positive impact on our communities, and have developed a number of initiatives to support social mobility and education.



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