Customer Experience Lead
6 days ago
No7 Beauty Company is seeking a highly skilled Customer Experience Lead to lead our retail team.
In this role, you will be responsible for creating exceptional customer experiences, driving sales growth, and developing a high-performing team. Key responsibilities include:
- Leading and motivating a team of sales associates.
- Developing and implementing effective business strategies.
- Building strong relationships with customers and colleagues.
- Providing personalized consultations and services to customers.
About the Role
This is an exciting opportunity for someone who is passionate about skincare and has experience leading and motivating teams. As a Customer Experience Lead, you will be responsible for driving sales growth, creating business plans, and developing a high-performing team.
You will have experience leading and motivating teams, inspiring performance, and nurturing team development. You will also have outstanding customer service skills, including empathy and understanding.
A competitive salary of £40,000 - £50,000 per annum, depending on experience, as well as benefits such as Liz Earle Employee discount up to 75%, Store discount, Quarterly Liz Earle Goody Box, Discretionary team bonus scheme, CIBTAC certification, Generous holiday entitlement, and Personal Pension Scheme.
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