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IT Support Specialist

1 month ago

London, Greater London, United Kingdom Community Title Network, LLC Full time
Job Summary

We are seeking a highly skilled IT Support Specialist to join our team at Community Title Network, LLC. As a key member of our IT Department, you will provide technical support to our end-users, company-wide, and be responsible for maintaining our network infrastructure and software systems.

Key Responsibilities
  • Provide technical support to end-users via phone, email, and in-person visits
  • Maintain and troubleshoot network equipment, software, and hardware
  • Assist with software development, network administration, and systems administration
  • Conduct Root Cause Analysis and review audit trails and application error logs
  • Participate in employee onboarding and offboarding procedures
  • Maintain inventory via inventory tracking software
Requirements
  • Strong technical skills and knowledge of network infrastructure, software systems, and hardware
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Reliable transportation and willingness to travel to offices for on-site support
What We Offer
  • Competitive salary based on experience
  • Robust benefits package, including medical, dental, and vision insurance, 401(k) retirement plan with match, paid vacation, and professional development opportunities