Leisure Centre Operations Lead

6 days ago

Maidenhead, Windsor and Maidenhead, United Kingdom Leisure Focus Full time

About Leisure Focus

Leisure Focus is a non-profit organization dedicated to supporting local communities in achieving their sporting and lifestyle goals. We strive to create an inclusive and diverse environment where everyone feels welcome.

The Role: Duty Manager

We are seeking a highly motivated and experienced Duty Manager to oversee the day-to-day operations of our Braywick Leisure Centre. Reporting directly to the General Manager, you will play a vital role in ensuring the smooth running of all aspects of the centre.

Your Responsibilities:

  • Prioritize health and safety protocols for staff and patrons.
  • Deliver exceptional customer service and create a positive experience for all visitors.
  • Manage financial procedures, ensuring accuracy and efficiency.
  • Effectively lead and motivate the team, fostering a collaborative work environment.

Your Skills and Experience:

The ideal candidate will possess:

  • Proven experience in managing leisure centre operations within a busy environment.
  • Excellent communication and interpersonal skills, with a customer-centric approach.
  • A strong commitment to providing high-quality service and exceeding expectations.

While not essential, holding current NPLQ and Pool Plant Operators certifications would be advantageous.

This role requires flexibility to work varying shifts, including evenings, weekends, and holidays.

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