Accommodation Services Director

4 weeks ago


Coventry, Coventry, United Kingdom Doubletree by Hilton Coventry Full time

We're seeking an experienced Accommodation Services Director to join our team at Doubletree by Hilton Coventry. As an Accommodation Services Director, you will be responsible for overseeing the accommodation services department to deliver exceptional guest care and team member experiences.



The ideal candidate will have a proven track record in managing accommodation services, with a strong focus on quality, safety, and customer satisfaction. You will be responsible for ensuring that all accommodation services meet the highest standards, and that our guests receive a warm and welcoming experience.



In addition to your management skills, you will also be responsible for coordinating with other departments to ensure seamless delivery of services. This will include working closely with our front desk team to ensure that guest requests are met promptly and efficiently.



We offer a competitive salary of £40,000 - £60,000 per annum, depending on experience. You will also receive a range of benefits, including:




  • Meals provided whilst on shift
  • Sales incentives and initiative rewards
  • Discounted / Free use of leisure facilities
  • Free Car Parking
  • Stays in our hotels at discounted prices
  • Opportunities for your personal development within the Hotel Group Brand Portfolio
  • Fully funded apprenticeships
  • Annual Holidays entitlements inclusive of Bank Holidays
  • Opportunity to buy additional holiday entitlements
  • Pension enrolment


As an Accommodation Services Director, you will have the opportunity to work in a fast-paced and dynamic environment, with a team of dedicated professionals who are passionate about delivering exceptional guest experiences. If you have a passion for hospitality and a proven track record in accommodation services, we would love to hear from you



Located in the heart of England, just off the M6, our Doubletree by Hilton Coventry hotel is a top choice for business travellers, convention attendees and families. We offer a range of amenities designed to make your stay comfortable and enjoyable, including complimentary WiFi access, an LCD TV, tea and coffee making facilities and 24-hour room service.



As an Accommodation Services Director, you will have the opportunity to work with a range of stakeholders, including guests, team members, and external partners. You will be responsible for ensuring that all accommodation services meet the highest standards, and that our guests receive a warm and welcoming experience.



We are looking for an individual who is passionate about hospitality, with a proven track record in accommodation services. You will have excellent communication and interpersonal skills, and be able to work effectively in a fast-paced and dynamic environment. If you have a passion for delivering exceptional guest experiences, we would love to hear from you



Our Doubletree by Hilton Coventry hotel offers a range of amenities designed to make your stay comfortable and enjoyable. These include:




  • Complimentary WiFi access
  • An LCD TV
  • Tea and coffee making facilities
  • 24-hour room service
  • Fluffy bathrobes
  • Slippers
  • Nespresso coffee machine
  • A one-hour extended check out
  • Premium bathroom amenities
  • Mineral waters awaiting your arrival


We are committed to delivering exceptional guest experiences, and are looking for an individual who shares our passion for hospitality. If you have a passion for delivering exceptional guest experiences, and a proven track record in accommodation services, we would love to hear from you



For more information about this role, please contact our HR department. We look forward to hearing from you



Doubletree by Hilton Coventry is an equal opportunities employer, and welcomes applications from all qualified candidates. We are committed to delivering exceptional guest experiences, and are looking for an individual who shares our passion for hospitality.



We offer a range of benefits, including:




  • Meals provided whilst on shift
  • Sales incentives and initiative rewards
  • Discounted / Free use of leisure facilities
  • Free Car Parking
  • Stays in our hotels at discounted prices
  • Opportunities for your personal development within the Hotel Group Brand Portfolio
  • Fully funded apprenticeships
  • Annual Holidays entitlements inclusive of Bank Holidays
  • Opportunity to buy additional holiday entitlements
  • Pension enrolment


We are committed to delivering exceptional guest experiences, and are looking for an individual who shares our passion for hospitality. If you have a passion for delivering exceptional guest experiences, and a proven track record in accommodation services, we would love to hear from you



Doubletree by Hilton Coventry is a top choice for business travellers, convention attendees and families. We offer a range of amenities designed to make your stay comfortable and enjoyable, including complimentary WiFi access, an LCD TV, tea and coffee making facilities and 24-hour room service.



As an Accommodation Services Director, you will have the opportunity to work with a range of stakeholders, including guests, team members, and external partners. You will be responsible for ensuring that all accommodation services meet the highest standards, and that our guests receive a warm and welcoming experience.



We are committed to delivering exceptional guest experiences, and are looking for an individual who shares our passion for hospitality. If you have a passion for delivering exceptional guest experiences, and a proven track record in accommodation services, we would love to hear from you



Our Doubletree by Hilton Coventry hotel offers a range of amenities designed to make your stay comfortable and enjoyable. These include:




  • Complimentary WiFi access
  • An LCD TV
  • Tea and coffee making facilities
  • 24-hour room service
  • Fluffy bathrobes
  • Slippers
  • Nespresso coffee machine
  • A one-hour extended check out
  • Premium bathroom amenities
  • Mineral waters awaiting your arrival


We are committed to delivering exceptional guest experiences, and are looking for an individual who shares our passion for hospitality. If you have a passion for delivering exceptional guest experiences, and a proven track record in accommodation services, we would love to hear from you



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