IT Service Delivery Expert

1 week ago


Leeds, Leeds, United Kingdom Interface Recruitment UK Full time
We are looking for an experienced ICT Service Desk Technician to provide high-level IT support to our clients. As an ICT Service Desk Technician, you will ensure that clients receive exceptional IT support, maintaining a high level of client satisfaction and ensuring the smooth operation of our IT systems.

The successful candidate will have strong IT technical skills, including knowledge of antivirus and desktop security systems, as well as excellent communication and problem-solving skills. You will also have experience working in an IT Service Desk environment, with the ability to work independently and as part of a team.

Responsibilities:
• Provide first and second-line IT support to clients
• Investigate and resolve IT-related issues and incidents
• Communicate effectively with clients and IT support personnel
• Manage and maintain IT systems and infrastructure
• Collaborate with other teams to achieve business objectives

What We Offer:
• Competitive salary: £35,000 - £45,000 per annum
• Opportunities for career development and growth
• Collaborative and dynamic work environment
• Comprehensive training and support

How to Apply:
Please submit your application, including your CV and a cover letter outlining your relevant experience and qualifications.

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