Operational Excellence Lead

24 hours ago


Glasgow, Glasgow City, United Kingdom Glasgow Full time
Job Description

We are seeking a highly skilled Head of Service to lead our waste management operations in Glasgow. The ideal candidate will have a strong track record of delivering strategic initiatives and improving service performance.

This role offers a fantastic opportunity to make a real difference in the community, while also developing your career in a dynamic and supportive environment. You will be responsible for managing a budget of over £100m, leading a team of around 1400 staff, and working closely with external partners to deliver high-quality services.

The successful candidate will be a natural leader, with excellent communication and interpersonal skills, and the ability to build strong relationships with colleagues, partners, and stakeholders. You will be passionate about delivering quality services and committed to ongoing learning and development.

Key Responsibilities

  • Lead the waste management function, including street cleansing and parks management
  • Develop and implement strategies to improve service performance and delivery
  • Manage a team of around 1400 staff, providing coaching, guidance, and support
  • Work closely with external partners to deliver high-quality services
  • Contribute to the council's target of achieving net-zero by 2030

Requirements

  • Extensive experience in an operational environment at a senior management level
  • Strong track record of delivering strategic initiatives and improving service performance
  • Excellent leadership and communication skills
  • Ability to build strong relationships with colleagues, partners, and stakeholders
  • Passion for delivering quality services and commitment to ongoing learning and development

Benefits

  • Competitive salary of £80,000 - £120,000 per annum, commensurate with experience
  • Opportunities for career development and progression
  • Collaborative and supportive working environment
  • Flexible working arrangements


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