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People Technology Delivery Manager
2 months ago
Aveva is a global leader in industrial software, and we're seeking a skilled HRIS Manager to join our team in London. As a key member of our People Technology Delivery Team, you'll play a critical role in ensuring the smooth operation of our Workday system.
Responsibilities- Manage the day-to-day activities of the People Technology Delivery Team, ensuring timely delivery of projects and tasks.
- Oversee key People Technology processes, including Workday change request management, ticket escalations, and governance.
- Provide 3rd line support via Service Now, escalating issues as necessary and ensuring timely resolution.
- Offer Workday functional guidance and support to the People Technology team.
- Develop and maintain relationships with our AMS provider, raising cases as needed to ensure seamless service delivery.
- Lead functional configuration changes and projects, leveraging advanced knowledge of people technology and process.
- Act as an expert advisor on People Technology delivery and project work, providing guidance and support to the team.
- Identify potential system issues and work with People Technology Partners and GPOs to implement measures to address them.
- Partner with Global Process Owners to ensure the team is using technology effectively and has the necessary support.
- Recommend system enhancements and ensure we're maximizing the capability of existing technology.
- Oversee the proper use of People technologies, providing support, advice, and training on best practices to HR colleagues.
- Represent the People Technology team on HR projects, interpreting requirements, suggesting solutions, and ensuring timely delivery.
- Build strong relationships with key stakeholders, particularly HR CoEs and HR Services teams.
- Participate actively in the Workday Community, proposing and advocating for improvements to the Workday solution and sharing best practices with peers.
- Handle sensitive data with care, ensuring all necessary security measures are taken in accordance with GDPR regulations.
- Bachelor's degree or 5+ years of relevant experience in a related field.
- Advanced knowledge of Workday technology within a global organization.
- Ability to deal with complex problems and come up with effective solutions.
- Strong influencing skills and ability to lead conversations with external vendors.
- Flexibility to work in a global team across multiple time zones.
- Strong planning and project management skills, with the ability to manage time well and prioritize tasks.
- Good communication skills, with the ability to communicate across cultures at all levels.
- Proficient in Microsoft Excel, Word, PowerPoint, and Outlook.
- Understanding of data protection regulations, including GDPR.
