High-Level Operations Manager for Cleaning Services
1 week ago
About Us:
ABM is a leading provider of integrated facility services, dedicated to creating cleaner, healthier, and more sustainable environments. As one of the world's largest providers of these essential services, ABM offers a comprehensive range of solutions that improve spaces and places.
Overview:
This position is responsible for managing the cleaning operation at St James Quarter, ensuring a high-quality service is delivered and maintained at all times. The successful candidate will lead a team of professionals in providing an exceptional customer experience, while adhering to health and safety standards and company policies.
Main Responsibilities:
- Lead the cleaning/presentation team to ensure a positive, motivational, supportive working environment.
- Ensure advanced planning of all cleaning operations, including periodic tasks with clear schedules and sign-off of all duties and tasks complete.
- Manage day-to-day cleaning schedules, supporting the operational team to ensure delivery.
- Focus on training and development of the team to establish good working practices with a vision and focus on both cleaning operation and creating meaningful positive customer experience interactions.
- Hold regular team meetings with the supervision team on site, ensuring a one-team approach.
- Manage the recruitment process.
Requirements:
- Strong leadership and management skills, with experience in similar roles within the retail or hospitality industries.
- Ability to work in a team environment and autonomously, with high energy and a calm demeanor under pressure.
- Experience in managing and leading large teams, with a focus on maintaining high morale.
- Good attention to detail and ability to manage multiple tasks simultaneously.
- Health and Safety IOSH Managing Safely certification.
Benefits:
As a valued member of our team, you'll enjoy a range of benefits, including:
- 24/7 GP access for you and your family.
- Mental health support and life event counseling.
- Get Fit Programme for a healthy lifestyle.
- Financial and legal support.
- Cycle to work scheme for a greener commute.
- Access to Perks at Work, our innovative employee app offering discounts, gift cards, cashback, and exclusive offers.
Salary: £37,000 per annum.
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