Deputy Cleaning Operations Manager

5 days ago


Edinburgh, Edinburgh, United Kingdom Abm Full time
About the Role

The Deputy Cleaning Operations Manager will be responsible for assisting the Cleaning Operations Manager in overseeing the cleaning operation of St James Quarter, ensuring a welcoming, clean, and safe environment for all visitors.

Main Duties and Responsibilities
  • Lead the cleaning team to achieve high-quality service delivery and maintain a positive working environment.
  • Ensure advanced planning of cleaning operations, including periodic tasks, with clear schedules and sign-off of all duties and tasks.
  • Manage day-to-day cleaning schedules, supporting the operational team to ensure delivery.
  • Focus on training and development of the team to establish good working practices and create meaningful positive customer experience interactions.
  • Hold regular team meetings with the supervision team to ensure a one-team approach.
  • Manage the recruitment process.
  • Ensure excellence in cleaning operations throughout St James Quarter, including security, health, and safety, and compliance.
Key Skills and Requirements
  • Preferred experience in similar roles within the retail, hotel, or tourism and travel industries.
  • Able to manage a cleaning operation and experience in similar operations.
  • Ability to work in a team environment and autonomously, with high energy and calm under pressure.
  • Experience in managing and leading a large cleaning team, with a focus on ensuring high morale at all times.
  • Good attention to detail within the cleaning industry.
  • Health and Safety IOSH Managing Safely.


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