Front of House Team Lead
1 week ago
This is a fantastic opportunity to join Pret as a Front of House Leader, playing a pivotal role in ensuring our customers have the best experience in our shops.
Key Responsibilities:
- Lead the team by example, demonstrating genuine care for customer happiness.
- Drive high standards every time, whether through the quality of a coffee or the appearance of a sandwich.
- Create personalized experiences that connect with each customer on a personal level.
- Be the friendly face of Pret, inspiring your team to do the same.
- Delight customers by providing helpful answers to their questions and staying updated on our delicious offerings and exciting promotions.
- Treat every colleague and customer with warmth, kindness, and respect, making Pret a welcoming place for all.
What We Offer:
- A competitive hourly rate, inclusive of a weekly mystery shopper bonus.
- Flexible shifts that work for you.
- Free meals while you're working.
- Club Pret Membership, with 50% off food and 5 free drinks a day.
- Earn an extra £5 when you start to work between 3am and 5am.
- Earn up to £200 cash when you successfully refer a friend.
- 28 days paid holiday (pro-rata if you're part-time).
- Virtual GP.
- Your Pret Benefits – employee discount program.
- Free shoes.
- Rewards for being outstanding.
- Pension scheme.
- Length of service reward.
Career Growth:
- Outstanding training and development opportunities.
- Grow with us and earn professional qualifications: we offer Apprenticeships Level 3.
- Use of our internal 'Opportunity Network' to see all of our available Pret jobs both within our shops and at our Support Centre.
About Us:
Pret a Manger is a beloved international fast-casual restaurant chain known for its fresh, natural ingredients and commitment to providing outstanding customer experiences. With a focus on quality, sustainability, and innovation, we're dedicated to delighting our customers every day.
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