Cafe Operations Manager

3 days ago


Malton, North Yorkshire, United Kingdom Morrison's Full time
About the Role
At Morrisons, we are seeking a skilled Cafe Operations Manager to join our team. This is an exciting opportunity for a motivated individual to lead and empower colleagues to deliver exceptional customer service.

We are looking for someone with experience of managing a team in a fast-paced environment, who can share knowledge, experience, and best practices effectively. As a leader, you will actively listen to and respond to customers and colleagues, ensuring that their needs are met and exceeded.

The successful candidate will have excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders across all areas. You will be adaptable to change and able to challenge effectively, while remaining flexible in your approach.

This role offers a competitive salary of £35,000 - £45,000 per annum, depending on experience. In addition, you will receive an attractive benefits package, including a generous bonus scheme, pension, and private healthcare. We also offer a 10% discount card for friends or family members and a 15% discount on shopping at Morrisons.

Key Responsibilities
- Lead and empower colleagues to deliver outstanding customer service
- Manage a team in a fast-paced environment
- Develop and implement effective operational strategies to drive business growth
- Foster strong relationships with key stakeholders across all areas
- Stay up-to-date with industry trends and best practices

Requirements
- Experience of managing a team in a retail or hospitality environment
- Excellent communication and interpersonal skills
- Ability to build and maintain relationships with key stakeholders
- Adaptable and flexible approach
- Strong leadership and management skills


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