Maintenance Team Lead

4 weeks ago


Bristol, Bristol, United Kingdom ThriveSW Limited Full time
Job Title: Maintenance Team Lead

Are you a skilled trades professional looking for a new challenge in a fast-paced FM and maintenance company?

We are seeking a highly motivated and experienced Maintenance Team Lead to join our team in Bristol. As a key member of our maintenance team, you will be responsible for managing a remote trades team and ensuring the smooth operation of our facilities.

Your Key Responsibilities:

  • Manage a team of trades professionals to achieve targets and deliver high-quality results.
  • Diagnose and resolve maintenance issues in a timely and efficient manner.
  • Support the team to achieve first-time fix rates and customer satisfaction.
  • Proactively work with the team to overcome challenges and improve processes.
  • Escalate feedback on workmanship, time delays, and service to the relevant stakeholders.
  • Work closely with the administration team to ensure accurate planning and reporting.
  • Support on complaint resolution and conduct regular 1-2-1s with team members.
  • Maintain accurate records and reports using Excel and our internal systems.

Requirements:

  • Trade qualification and SMSTS certification or equivalent.
  • Ability to build positive relationships and communicate effectively.
  • Proven leadership skills and ability to motivate a team.
  • Ability to work proactively and respond to changing priorities.
  • Good skills in Excel and other IT systems.

What We Offer:

  • Monday to Friday, 40 hours per week.
  • 25 days holiday entitlement, plus bank holidays.
  • Pension scheme.
  • Company car scheme.
  • Mobile phone and tablet for business use.

For further information, please contact Gary Cornes for a confidential chat.


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