Maintenance Team Lead
4 weeks ago
Are you a skilled trades professional looking for a new challenge in a fast-paced FM and maintenance company?
We are seeking a highly motivated and experienced Maintenance Team Lead to join our team in Bristol. As a key member of our maintenance team, you will be responsible for managing a remote trades team and ensuring the smooth operation of our facilities.
Your Key Responsibilities:
- Manage a team of trades professionals to achieve targets and deliver high-quality results.
- Diagnose and resolve maintenance issues in a timely and efficient manner.
- Support the team to achieve first-time fix rates and customer satisfaction.
- Proactively work with the team to overcome challenges and improve processes.
- Escalate feedback on workmanship, time delays, and service to the relevant stakeholders.
- Work closely with the administration team to ensure accurate planning and reporting.
- Support on complaint resolution and conduct regular 1-2-1s with team members.
- Maintain accurate records and reports using Excel and our internal systems.
Requirements:
- Trade qualification and SMSTS certification or equivalent.
- Ability to build positive relationships and communicate effectively.
- Proven leadership skills and ability to motivate a team.
- Ability to work proactively and respond to changing priorities.
- Good skills in Excel and other IT systems.
What We Offer:
- Monday to Friday, 40 hours per week.
- 25 days holiday entitlement, plus bank holidays.
- Pension scheme.
- Company car scheme.
- Mobile phone and tablet for business use.
For further information, please contact Gary Cornes for a confidential chat.
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