Hotel Services Coordinator
16 hours ago
Klarent Hospitality Limited is a leading hospitality group operating branded hotels in key locations across the UK and Ireland. Our mission is to deliver exceptional customer experiences and provide opportunities for our employees to grow and develop within our brand portfolio.
The Role
We are seeking an Assistant Front Office Manager to join our team. In this role, you will be responsible for assisting in supervising the Front Office Team, ensuring they are prepared and informed to deliver exceptional customer experiences, and managing and creating memorable first impressions for hotel users. You will also be responsible for evaluating levels of exceptional customer service, implementing up-selling techniques to promote hotel services and facilities, and assisting with all departmental objectives, work schedules, budgets, policies, and procedures.
Requirements
To be successful in this role, you will require strong organisational skills, ability to delegate, and operate with a sales mindset. You should also have excellent communication and grooming standards, as well as the ability to work morning, afternoon/evening, and weekends. A passion for delivering exceptional customer experiences and a willingness to learn are essential.
Our Benefits
We offer a range of benefits including meals provided whilst on shift, sales incentives and initiative rewards, discounted use of leisure facilities, stays in our hotels at discounted prices, and even free stays in our hotels as one of our rewards & recognition incentives. You will also have opportunities for personal development within our brand portfolio, fully funded apprenticeships, and annual holidays entitlements inclusive of Bank Holidays.
-
Hotel Night Operations Coordinator
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Cairn Hotel Edinburgh Full timeAbout the RoleWe are seeking a skilled Hotel Night Operations Coordinator to join our team at Cairn Group. This is an exciting opportunity to work in a fast-paced environment, providing exceptional service to our guests.Job DescriptionAs a Hotel Night Operations Coordinator, you will be responsible for ensuring the smooth operation of our hotel during...
-
Hotel Events Coordinator
2 days ago
Edinburgh, Edinburgh, United Kingdom Apex Grassmarket Hotel Full timeApex Grassmarket Hotel is a welcoming establishment in Edinburgh, seeking an exceptional Hotel Events Coordinator to join our team.We offer a competitive salary of £28,000 - £30,000 per annum, depending on experience.The primary responsibility of this role is to provide exceptional service to our guests by coordinating all aspects of conferences, events,...
-
Hotel Services Coordinator
20 hours ago
Edinburgh, Edinburgh, United Kingdom The Caledonian Edinburgh Full timeJob OverviewWe are seeking a skilled Hotel Services Coordinator to join our team at The Caledonian Edinburgh.This role involves coordinating front office operations, managing room inventory, and promoting hotel services.Coordinate front office activities to ensure seamless guest experiencesManage room inventory and pricing strategies to optimize...
-
Hotel Guest Services Coordinator
4 days ago
Edinburgh, Edinburgh, United Kingdom The Glasshouse Hotel Full timeWe are looking for a highly organized and efficient Hotel Receptionist to join our team at The Glasshouse Hotel in Edinburgh. As a receptionist, you will be responsible for managing front desk operations, responding to guest queries, and resolving any issues that may arise.You will need to have excellent customer service skills, be able to work well in a...
-
Reception and Guest Services Coordinator
4 days ago
Edinburgh, Edinburgh, United Kingdom Threadneedles Hotel Full timeLuxury Hotel Hospitality Professionals wanted! Join our team at Threadneedles Hotel in Edinburgh as a Reception and Guest Services Coordinator.Job DescriptionAs a key member of our reception team, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable. You will be the primary point of...
-
Luxury Hotel Operations Leader
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Balmoral Hotel Full timeAbout the Role:In this key leadership position, you will oversee all aspects of the front office, including switchboard management, guest check-in/check-out procedures, and reservations coordination.You will also be responsible for supervising and training front office staff, ensuring they meet the high standards of customer service expected by Rocco Forte...
-
Hotel Night Shift Coordinator
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Hotel Du Vin Full timeKey Responsibilities:Manage the hotel's day-to-day operations during night shifts, ensuring a smooth and efficient experience for guests.Welcome guests to the hotel in a friendly and helpful manner, providing exceptional customer service.Maintain the cleanliness and organization of public areas, including restaurants, bars, and meeting spaces.Assist with...
-
Hotel Bar Operations Coordinator
6 days ago
Edinburgh, Edinburgh, United Kingdom Cardrona Hotel Full timeAbout the RoleThis full-time position involves working varied shifts, including weekends and evenings, managing front-of-house staff, running the bar, and ensuring exceptional customer service. Key ResponsibilitiesManage day-to-day operations of the hotel barSupervise front-of-house staffMaintain high standards of customer serviceRequirementsTo be considered...
-
Hotel Events Manager
2 days ago
Edinburgh, Edinburgh, United Kingdom Apex Grassmarket Hotel Full timeOverviewWe are seeking a highly motivated Conference and Events Supervisor to join our team at Apex Grassmarket Hotel in Edinburgh.Salary and BenefitsThe successful candidate will receive an estimated salary of £25,000 - £30,000 per annum, depending on experience. Our benefits package includes opportunities for career growth and development, a competitive...
-
Food and Beverage Coordinator
6 days ago
Edinburgh, Edinburgh, United Kingdom Cardrona Hotel Full timeWe are looking for a highly organized and customer-focused Food and Beverage Coordinator to join our team at the Cardrona Hotel in Wanaka, New Zealand. This is an excellent opportunity to work in a dynamic and fast-paced environment, coordinating the smooth operation of our restaurant and bar. About the Role Coordinate the planning and execution of events,...
-
Hotel Service Team Member
3 days ago
Edinburgh, Edinburgh, United Kingdom Leonardo Royal Hotel Edinburgh Haymarket Full timeCompensation: A competitive salary of approximately £25,000 per annum reflects the demands of this role. About Us: As a forward-thinking hotel chain, we operate over 270 hotels across the UK and Europe, with ambitious expansion plans in the coming years. Our commitment to genuine hospitality sets us apart, and we strive to make all our hotels great places...
-
Event Coordinator Specialist
4 days ago
Edinburgh, Edinburgh, United Kingdom Apex Grassmarket Hotel Full timeWe are seeking a skilled Event Coordinator Specialist to join our team at Apex Grassmarket Hotel. As an Event Coordinator, you will play a key role in ensuring the smooth execution of conferences and events. Your attention to detail and ability to multitask will be essential in providing excellent customer service and meeting high standards.The salary for...
-
Hotel Dining Services Director
20 hours ago
Edinburgh, Edinburgh, United Kingdom Hotel Du Vin Full timeWelcome to Hotel Du Vin, where we are passionate about delivering exceptional dining experiences to our guests. As an Assistant Restaurant Manager, you will play a critical role in leading our team to achieve this goal. We are seeking an experienced professional to oversee the daily operations of our restaurant, ensuring seamless service delivery and...
-
Banquet Service Coordinator
4 days ago
Edinburgh, Edinburgh, United Kingdom Glasgow Marriott Hotel Full timeMarriott Hotels is a global leader in hospitality, with over 500 locations worldwide. We are committed to delivering exceptional experiences for our guests and creating opportunities for our employees to grow and develop their careers. We are seeking a highly motivated and organized Banqueting Supervisor to join our team at the Glasgow Marriott Hotel.About...
-
Luxury Hotel Hospitality Professional
3 days ago
Edinburgh, Edinburgh, United Kingdom Threadneedles Hotel Full timeAre you a people person looking for a new challenge? Do you enjoy working in a fast-paced environment and thrive on delivering excellent customer service?Job RoleAs a Luxury Hotel Hospitality Professional at Threadneedles Hotel in Edinburgh, you will be responsible for providing exceptional service to our guests, ensuring a seamless and welcoming experience...
-
Hotel Events Coordinator
3 days ago
Edinburgh, Edinburgh, United Kingdom Apex Head Office Full timeCompany Overview: At Apex Hotels, we strive to deliver exceptional guest experiences. Our values of Trust, Passion, Friendliness, and Teamwork guide us in providing a warm welcome to our guests.As an Events & Groups Manager, you will play a vital role in bringing these values to life, ensuring seamless event execution and fostering strong relationships with...
-
Guest Service Coordinator
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Virgin Hotels Edinburgh Full timeJob Title: Guest Service Coordinator About Us:Virgin Hotels Edinburgh is a vibrant and dynamic hotel that strives to provide an exceptional guest experience. We are seeking a skilled Guest Service Coordinator to join our team. Job Description:We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience.The successful candidate will...
-
Hotel Front Desk Associate
4 days ago
Edinburgh, Edinburgh, United Kingdom Threadneedles Hotel Full timeAs a Hotel Front Desk Associate at Threadneedles Hotel in Edinburgh, you will have the opportunity to provide exceptional service to our guests, ensuring a seamless and welcoming experience from check-in to check-out.Role OverviewThis role is ideal for an individual who enjoys interacting with people, handling multiple tasks simultaneously, and working in a...
-
Luxury Hotel Front Desk Representative
4 days ago
Edinburgh, Edinburgh, United Kingdom The Glasshouse Hotel Full timeThe Glasshouse Hotel is seeking a skilled Hotel Receptionist to join their team in Edinburgh. As a key member of the hotel's front desk, you will be responsible for providing exceptional guest service and ensuring a smooth check-in and check-out experience.The ideal candidate will have excellent communication skills, be able to work well under pressure, and...
-
Hotel Night Porter
4 weeks ago
Edinburgh, Edinburgh, United Kingdom Hotel Du Vin Full timeCompany Overview">Frasers Hospitality, Malmaison & Hotel Du Vin operate a portfolio of hotels and restaurants across the UK. As part of our team, you will be responsible for providing exceptional service to our guests.SalaryWe offer a competitive salary up to £12.95 per hour (inc of tronc) with opportunities for progression and benefits such as heavily...