IT Support Specialist
5 days ago
Job Summary:
We are seeking a highly skilled and motivated IT Support Specialist to join our team at Aspect IT Limited. As a 1st/2nd Line Support Engineer, you will be responsible for providing technical support and services to our clients across the North West of England.
Key Responsibilities:
- Provide technical support and troubleshooting for desktop, server, and VoIP systems.
- Work closely with our clients to understand their technical requirements and provide solutions to meet their needs.
- Collaborate with our team to resolve complex technical issues and improve our services.
- Develop and maintain a strong understanding of Microsoft desktop and server operating systems, as well as other relevant technologies.
- Communicate effectively with clients and colleagues through strong verbal and written communication skills.
- Work independently and as part of a team to achieve goals and objectives.
Requirements:
- 2+ years of experience in a support environment, preferably with field work experience.
- Strong understanding of Microsoft Windows operating systems, server, and desktop.
- Knowledge of Microsoft 365, SharePoint, and other relevant technologies.
- Ability to think logically and remain calm under pressure.
- Strong communication and teamwork skills.
- Full UK driving license and own transport preferred.
- GCSE Grades (C and above) or equivalent, including Maths and English.
What We Offer:
- A competitive salary of £22,000.00-£26,000.00 per year.
- Opportunities for training and career progression.
- A relaxed yet professional work environment.
- A varied client base and interesting projects.
- A chance to be part of an amazing support team.
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