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IT Support Specialist

2 months ago

Oldham, Oldham, United Kingdom Aspect IT Limited Full time
About the Role

We are seeking a highly skilled and motivated IT Support Specialist to join our team at Aspect IT Limited. As a 1st/2nd Line Support Engineer, you will be responsible for providing technical support and services to our clients across the North West of England.

Key Responsibilities
  • Provide technical support and troubleshooting for desktop, server, and VoIP systems
  • Work closely with clients to understand their technical requirements and provide solutions
  • Collaborate with the support team to resolve complex technical issues
  • Develop and maintain a strong understanding of Microsoft desktop and server operating systems
  • Stay up-to-date with the latest technical trends and advancements
Requirements
  • 2+ years of experience in a support environment
  • Strong communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Hold a full UK driving license (own transport preferred)
  • GCSE Grades (C and above) or equivalent, including Maths and English
Technical Skills
  • Microsoft Windows Operating Systems
  • Microsoft 365, SharePoint
  • Installation and management of anti-virus products
  • LAN & WAN communications, including router and firewall configuration
  • General working knowledge of VoIP
What We Offer
  • Competitive salary: £22,000.00-£26,000.00 per year
  • Opportunities for training and career progression
  • A relaxed yet professional work environment
  • A varied client base and interesting projects
  • A chance to be part of an amazing support team