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IT Support Specialist Apprentice

2 months ago

Oldham, Oldham, United Kingdom QA Full time
Job Description

Job Title: IT Support Specialist Apprentice

Job Summary:

We are seeking a highly motivated and enthusiastic IT Support Specialist Apprentice to join our team at QA. As an IT Support Specialist Apprentice, you will play a key role in ensuring the smooth operation of our IT systems and providing technical support to our staff and students.

Key Responsibilities:

  • Ensure the smooth running of ICT systems to facilitate teaching, learning, administration, and leadership
  • Provide remote and face-to-face technical support in line with the academy's ICT support service definition
  • Support pupils and staff in the appropriate use of ICT, through advice or training
  • Contribute to the development and implementation of IT policies and procedures
  • Participate in the maintenance and upgrade of IT systems and equipment

Requirements:

  • 3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
  • GCSE Maths and English (or equivalents) at grades 3+ (D or above)
  • Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

Working Hours:

  • 37.5 hours per week

Benefits:

  • We offer a strong continuous professional development program
  • We are supportive of our staff and want you to feel like you are coming to work with family
  • There are opportunities to learn from and network across the QA trust
  • We are on a journey together, and offer exciting opportunities for our staff to contribute and show leadership
  • Support staff are offered a generous annual leave allowance and a competitive pension, with defined benefits and life cover