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Veterinary Front Desk Coordinator

2 months ago

Kilmarnock, East Ayrshire, United Kingdom CVS Group Plc Full time

About Valley Veterinary Group:

We are a leading veterinary practice dedicated to providing exceptional care to our furry friends and their owners.

Job Summary:

We are seeking a highly skilled and compassionate Veterinary Receptionist to join our team at Valley Veterinary Group.

Key Responsibilities:

  • Provide exceptional customer service to clients, responding to queries via phone, in person, and email.
  • Register new clients, complete insurance forms, and dispense medications as needed.
  • Manage appointments, answer phones, and take payments with accuracy and efficiency.
  • Collaborate with our veterinary team to ensure seamless communication and care for our patients.
  • Maintain a clean and organized workspace, adhering to our high standards of professionalism and attention to detail.

Requirements:

  • Previous receptionist experience, with a strong background in customer service and communication.
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities with ease.
  • Excellent problem-solving skills, with a focus on finding solutions that benefit our clients and patients.
  • Proficiency in Microsoft Office and other database management systems.

What We Offer:

We are committed to providing a supportive and inclusive work environment, with opportunities for growth and development. If you are a motivated and compassionate individual who shares our passion for animal care, we encourage you to apply for this exciting opportunity.