Digital Transformation Specialist

1 month ago


Bournemouth, Bournemouth, United Kingdom HobbyCraft Full time
About the Role

As a key member of our Digital Experience team, you will be responsible for delivering the experimentation roadmap and qualitative user insights, driving tangible incremental revenue by championing the use of data and improving customer journeys.

This is an exciting opportunity to join the UK's leading arts and crafts retailer, working closely with the Digital Product Manager to expand our testing velocity and define high-value experiments.

You will enjoy a fast-growing online channel and make a difference within a can-do culture that values empathy, data interpretation, and a proactive approach to delivering a better customer experience and commercial results.

We are looking for someone with a minimum 1-2 years' experience in a digital product/experimentation/CRO role, who is analytically minded, able to draw hypotheses and conclusions from analytics data and customer insights.

Key Responsibilities:
  • Deliver the experimentation roadmap and qualitative user insights
  • Champion the use of data to drive business decisions
  • Define high-value experiments and expand our testing velocity
  • Analyse data and customer insights to inform decision-making
About You

To succeed in this role, you will need to possess excellent written and spoken English, strong communication skills, and a self-starter mentality.

You should also be comfortable working in a fast-paced environment, have a strong focus on process, and be able to report on results and communicate effectively with stakeholders.

About Our Benefits

We offer a competitive salary up to £40,000, 25% discount card for Hobbycraft stores and Haskins, hybrid working policy, free onsite parking, dog-friendly office, and many more benefits that contribute to a positive work-life balance.

Location

This role is based at our Head Office in Bournemouth, offering a great location with easy access to public transport links.



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