Travel Money Advisor
1 month ago
Job Title: Travel Money Advisor
Job Summary:
We are seeking a highly skilled and customer-focused Travel Money Advisor to join our team at Travelex. As a Travel Money Advisor, you will be responsible for providing exceptional customer service and support to our customers, helping them to navigate the world of foreign exchange and currency.
Key Responsibilities:
- Nurture and form relationships with customers to gain a better understanding of their travel and currency requirements.
- Establish yourself as a trusted advisor, providing support and advice on great Travelex products and services.
- Engage with customers to process all foreign exchange transactions accurately and efficiently.
- Deliver on key performance goals, both procedural and customer-focused.
- Utilise your keen eye for detail to process daily online FX requests and deliveries.
- Implement best practice legal and regulatory standards and adhere to Travelex compliance procedures.
Requirements:
- Numerically proficient, with a firm grasp of numbers.
- Great communicator, with the ability to build relationships and provide excellent customer service.
- Desire to succeed, with a drive to make a difference and enjoy what you do.
About Travelex:
We are one of the market leading specialist providers of foreign exchange, with a network of foreign exchange stores and a trusted and widely recognised brand in international money. Our mission is to simplify our customers' access to international money, however and whenever.
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