Support Services Manager

2 days ago


Smethwick, Sandwell, United Kingdom Creative Support Full time

Creative Support is a passionate and inclusive organization that provides support services for individuals with learning disabilities, mental health issues, and autism.

The ideal candidate will have a good understanding of these areas and be able to lead a team in providing effective care.

As a Team Leader, you will oversee the day-to-day management of our supported living services and outreach services. You will work closely with the service manager to ensure that our services meet the needs of our service users.

Your key responsibilities will include:

  • Coordinating the delivery of care to a defined group of service users, ensuring that their needs are met and their choices and preferences are respected.
  • Supervising, coaching, and supporting staff, volunteers, and students in providing high-quality care.
  • Ensuring safeguarding measures are in place to protect vulnerable adults and that all staff comply with these policies and procedures.
  • Promoting excellent customer care to service users, their families, and other agencies.
  • Developing warm and trusting relationships with service users.

You will benefit from comprehensive training from our academy and guidance from experienced managers.

We are committed to developing and guiding our staff to ensure they have the skills and knowledge needed to provide outstanding care.

Our salary range is £28,000 - £32,000 per annum, depending on experience.

This is a fantastic opportunity to join a dynamic and supportive team and make a real difference in the lives of our service users.


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