Neighbourhood Housing Officer

4 days ago

Swindon, Swindon, United Kingdom Swindon Borough Council Full time
About the Role

We are seeking a skilled and dedicated individual to join our Tenancy Services team as a Neighbourhood Housing Officer. As a key member of our team, you will play a vital role in ensuring the smooth operation of our estate and tenancy management functions.

Key Responsibilities
  • Undertake all estate and tenancy management functions for approximately 850 properties, ensuring maximum rental income is collected.
  • Deal with low-level nuisance and anti-social behaviour, signing up new tenancies, and providing welfare advice.
  • Work closely with external agencies and our tenants to resolve issues and improve services.
  • Travel throughout the Borough to conduct site visits and meetings.
Requirements
  • Fluency in the English language (as a requirement of Part 7 of the Immigration Act).
  • Ability to work under pressure and manage competing priorities.
  • Resilience and flexibility to adapt to changing circumstances.
  • DBS disclosure required.
What We Offer

As an employee of Swindon Borough Council, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation while recognising the need to support ongoing personal development and a flexible work-life balance.

We are committed to creating a positive and inclusive workplace culture, where everyone feels valued and supported. If you are passionate about delivering excellent customer service and making a real difference in your community, we would love to hear from you.

Please see our website for more information on the application process and to register your interest in this exciting opportunity.

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